Is there any way I can get my account back if I have no proofs or a password for the email

Discus and support Is there any way I can get my account back if I have no proofs or a password for the email in XBoX Accessibility to solve the problem; This account that I have lost is a three year old account and I would like to get it back, but all of the means to get this account back I cannot do... Discussion in 'XBoX Accessibility' started by Boom Bam, Nov 21, 2022.

  1. Boom Bam
    Boom Bam Guest

    Is there any way I can get my account back if I have no proofs or a password for the email


    This account that I have lost is a three year old account and I would like to get it back, but all of the means to get this account back I cannot do because of a lack of information required. The reason I do not have enough information is because I have forgotten it all because it is 3 ago when I had lost it. Could someone help get my account, it would be greatly appreciated if someone could, thanks!

    :)
     
    Boom Bam, Nov 21, 2022
    #1
  2. Georges C. Win User

    Is there any way I can get my account back if I have no proofs or a password for the email

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Boom, by the description uses it seems that you have tried filling out the account recovery form, but unfortunately it is the only way to recover your account.

    Recover your account

    https://account.live.com/acsr

    As this forum is public viewing and unfortunately as independent consultants we have no access there is some data and neither your account, we can not assist you with this process / tell you the specific-new email address / modify or share account details due to privacy and security policies.
  3. Dedoxxed Win User

    Minecraft PS4 Microsoft Login.

    Could Xbox Support send an Email ( which is on PlainGiraffe615 ) so I can reset the Password and get my Account back?
    If I have Access to the Email that is the Proof for me owning PlainGiraffe615.
  4. Victor Hugo (imp) Win User

    Is there any way I can get my password back?

    Hello Jo, thank you for reaching out! My name is Victor, I'm an Independent Advisor and member of the Microsoft Xbox Community like you. I hope you are having a good day despite this issue.

    Due to the nature of your question, I find it important to remind you that we're simply gamers and users of Microsoft Xbox products and services here on the forums, and as such do not have access to other user's personal account information like associated e-mails or passwords. Furthermore, this is a public forum, so please be careful to never share any information that may be used to identify you or put your account or your own safety at risk.

    As for your options to hopefully recover the account, you said you lost the backup email on the account, but if you are still signed in on the web you may be able to add a new sign-in option, like another e-mail or phone number, on your account's security tab by clicking on "manage how I sign in" and selecting "add new" (https://account.microsoft.com/security). After that, you'd be able to use this new option as a verification method when attempting to reset your password:

    https://support.microsoft.com/en-us/account-bil...

    If that's not an option for you, unfortunately your only other way to recover your account is through the Account Recovery Form (https://account.live.com/acsr), because even Live Chat Support (https://support.xbox.com/en-US/contact-us) cannot provide or change our sign-in information (including the password) if we can't prove account ownership through the Recovery Form, for security reasons (see image below).

    Source: https://support.xbox.com/en-US/help/account-pro...

    Thank you very much for your understanding, and please feel free to reach out if you have any other questions. Take care!

    [​IMG]
  5. PitifulWinner9 Win User

    Can't send code back for security proof for xbox

    I do have my Xbox set up for password at sign in already. However, after I enter my password I am shown the proofs I entered and can get to my account only after I hit continue. I don't mind it if my email and password are required but I would prefer to
    avoid that extra step with the proofs.

    Just so I can understand what you're saying and not misinterpreting it, the proofs are now required for signing into an account and I can't just get rid of the proofs? If this is the case, then I can't sign in without them?

    If there is a way to remove the proofs off of my account, what would be the process and would I still be able to sign into my account on my Xbox?
  6. steeledwand7664 Win User

    If I have to wait 30 days just to stream, I'm going back to Sony

    The problem was that you did not have access to the security proof that was on the account when you originally started this process.

    All you had access to was the email and password.

    Therefore Microsoft to make sure people are not just getting peoples emails and passwords for their accounts and going in and changing information on the accounts and stealing the accounts they require a verification of ownership by sending out a code to
    the security proof on the account.

    They do realize that some people no longer have access to the security proof on the accounts so that is why they do put this 30 day hold on accounts if you can remember the email and password for the account.

    The ONLY way to get past this 30 day hold would be to gain access back to the previous security proof that was on the account.

    If you gain access back to the security proof on the account and try and do something it will give you the choice to cancel the proof change and send a code to one of the old security proofs.

    Otherwise you will need to wait the 30 days.
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Is there any way I can get my account back if I have no proofs or a password for the email

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