Is there any contact information for assisting with account recovery?

Discus and support Is there any contact information for assisting with account recovery? in XBoX Accessibility to solve the problem; Hi, I am trying to change a password for an account with a deactivated email account. I am being forced to change the email by Microsoft, but the... Discussion in 'XBoX Accessibility' started by Jason Plotzke1, Jun 10, 2025.

  1. Jason Plotzke1
    Jason Plotzke1 Guest

    Is there any contact information for assisting with account recovery?


    Hi,

    I am trying to change a password for an account with a deactivated email account. I am being forced to change the email by Microsoft, but the account recovery is not working. Is there a phone number to call that will actually work to talk to someone?

    :)
     
    Jason Plotzke1, Jun 10, 2025
    #1
  2. SweetMonet Win User

    Is there any contact information for assisting with account recovery?

  3. XBF Ezra G Win User

    Compte [Translation - Account]

    Hi XstaRMoDs!

    Thanks for posting, if you are concerned about your account and the possibility of it being hacked please visit this page for
    Account Recovery. If you run into any trouble with the recovery form, feel free to use the
    Contact Us portal so an agent may assist you with recovering the account.

    I hope this information helps, thanks again!
  4. XBF Mohammed C Win User

    Need HELP getting my old Xbox live account!!

    You will need to provide sufficient information in order to be able to recover your account, as the team in charge should be 100% you are the actual owner of that account!

    You can contact the support for further assistance if you already tried the recovery application: Contact us | Xbox Support
  5. KrisFarrell Win User

    Accepting Xbox Live's Terms of Use with a Parental Email

    The account recovery system is not broken. It is up to the account holder to remember their information and also keep it up to date because at any time, any service can require you to enter said information.

    You havent mentioned that you've contact the Microsoft Account Team on the forums that Hassassinade posted a link for. Have you contacted them yet?
  6. Bestlano Win User

    Account Recovery

    Hi Toss, We don't handle account recovery information. You will need to contact Xbox Support for assistance. You can also go to the email provider of the account you associated your Gamertag with and try to recover/reset your password.

    Goodluck,

    Best
Thema:

Is there any contact information for assisting with account recovery?

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