Is there any actual support in this forum??

Just seems like it is people complaining about there problems with little to no input from Xbox Support.

:)

 

is there any support in FRENCH ?

(please excuse my bad English !) as I posted on my xbox live window I have problem with Solitaire Collection Premium daily chalenges... my points are blocked for 2 days and don't increase anymore ! why ? what can I do ? whom can I ask ? thank you all in
advance for your cooperation, Raphael, Paris, France, *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

 

Is There Any Truth To This?

Let's keep all of this in your
original thread please.

 

There are a lot of knowledgeable people who surf the support forums that can help out with issues concerning your console. If we can't help then we can point you in the right direction to get the help you need.

What seems to be the problem?

 

^What he said.

You can also chat directly with XBox Ambassadors if you're looking for a quick answer/help with a problem you're having:

support.xbox.com/.../clickToChatWithAmbassador

 

http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4269/t/1781351.aspx

Having issues with my screen blacking out for a few seconds periodically. Sometimes when I turn on my TV it will just hang black for up to 30 seconds.

Controller will randomly restart periodically.

Games will occasionally dashboard and hard shut down- (auto resume doesn't work).

 

Just to know what OS are you running in? Is it the latest update?(The Final june update or are you already running the Preview updates which released 2-3 days back)??

1)Have you done the latest update of your controller? Request you to please check and let us know

2) Check the Battery Level of the controller-

Could you follow this link-

support.xbox.com/.../wireless-controller-disconnects

In case if both doesnt work , request you to kindly have a direct chat with the support team(probably there might be some issue with the controller)?

3) Issue of the TV would it be because of any incompatibility with the Set Top box. Since when you are having the issues?(That is where i requested the version of your Operating system)

support.xbox.com/.../poor-video-performance

Copying your issue from the other forum.

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I'm having a couple issues with my Xbox One:Controller randomly turns off and restarts during gameplay. It is a horribly disruptive experience.

Bigger issue is that my TV will just black out randomly. The video feed will black out during both TV and while playing a game. Sometimes when I turn my TV on, the TV will just have a message from the Xbox saying it has lost the TV signal when the cable
box is turned on. This message will display for 10-20 seconds then live TV will display.

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