Is there an updated shipping timeline?

cbeahan1 · Apr 7, 2020

I purchased an Xbox Elite Series 2 controller almost 2 weeks ago and it is still pending. When will this ship?

:)

xxxTIMBURYxxx

Did you ever get an update on your order? I purchased the same thing last week and still showing pending

You may contact customer support for more info about your recent order. https://beta.support.xbox.com/contact-us

MartyVendetta27

I personally have purchased an Elite Series 2, can confirm that it will say pending until the day it sends. I spent about 3 weeks waiting for mine, and this was right before the crisis started.

xXRachieeXx1993

Due to postage restrictions and import restrictions around the globe from COVID-19, postage times are much longer than expected in normal circumstances. Your best course of action is to contact them with your tracking number and see if they have internal
updates.

-Rachiee

JessicaRivera2

Did you ever get an update on your order? I purchased the same thing last week and still showing pending

MorkyMork1991

As with any online service in these challenging times, the timeline for shipping and delivery is going to be longer than usual.

Is there an updated shipping timeline?