Is there a way to fix my controller when I tap the D pad my volume goes down and I just...

Hi IZAIAHSM,this is Manuela!. I'm an Independent Advisor ready to assist you with this

I'm sorry to hear that your controller D-pad is not working as expected

As the controller was purchased recently you should not experience something like this.
May I know if your controller firmware and your console are up to date?
Also, may I know if you're able to test a different controller to see if something similar occurs?

If your controller firmware looks good I can recommend returning the controller to the seller or ask for a replacement if it's within warranty

https://support.xbox.com/help/hardware-network/...

But before that and if you prefer you can try cleaning the D-pad following the recommendations from this article
https://support.xbox.com/help/hardware-network/...

[quote user="Advantage Camo"]

The colors look cool but I have two white controllers that work just fine. I guess I'm behind on the times, what's a transforming d-pad and how is it different than the old style which I have?

[/quote]

The D-pad pushes in and out. When it is in, it looks like the one you have now. When you twist it, it pops up and gives you a little more accuracy when tapping left, right, up and down. It is a little better, but the PS3 D-pad is still 10x better imo. I
love the 360 controller way more than a PS controller except the D-pad.
Here are some pictures.

I'm also experiencing this problem with my new Convert Forces controller. Problem is I am in Brazil and have no way to get it replaced. Is there some way to fix this D-Pad problem???

I found I was having problems with the audio there was a sort of echo/reverb on the game audio. I found out if I turned the volume on the turtle beach headset 100% down and then just used the audio controls on the stereo adapter it fixed the issue.

The problem seems to be I was getting game audio from the TV into the head phones which was going via the volume control on the TB headset wire, and previously on the 360 just the chat was coming from the pad. With the new adapter on the Xbox One it pulls
the game audio and the chat audio via the pad, and I was also getting the game audio from the TV with a slight delay causing the distorted sound.

Basically turn the game volume on the wire control thing on the TB headset fully down and it sorts the distorted game audio.

The way the chat adapter volumes work is the 2 buttons on the left control the balance between game and chat audio, the middle is mute and the two on the right are master volume. This can be confusing as the two on the right used to be chat volume on the
adapter that came with the original Xbox One headset/mic thing.

Hope that helps in some way.

SD

I have the Bose QC25 headphones, and I get sound through my controller just fine by directly plugging it in with the 2.5mm-to-3.5mm cable the headphones came with.

Have you checked your headset volume settings? When plugged in, double-tap the Xbox guide button, and scroll down to the bottom of the side menu. You should find the headset volume slider.