Is there a way to contact an actuall Microsoft Supporter?

Hi again Luis

It has been a pleasure trying to help you friend, I hope you manage to recover your account

Hey,
I already tried both links and unfortunately both of them lead me to dead ends, especially the "How To Recover your Microsoft Account". I try to fill in all the private information i had but i have email logs where it says he deleted my personal informations, so because of that it doesnt work.
I am completally lost and dont know what to do when even the xbox support is useless...

Hi Luis, my name is Jhon and it will be a pleasure to help you.

Unfortunately, as the previous answer says, the only alternative you have at this time is to submit the account recovery form:

The first thing is to enter information that the account has, in case a phone number or card has been deleted, you should simply omit that information and not add it to the form. That said, you can enter the following link:

https://account.live.com/acsr

Here are some tips to help you complete the Microsoft account recovery form:

-Provide as much information as you can. The more information you can provide, the more likely Microsoft will be able to verify your identity and recover your account. Include your name, email address, date of birth, phone number, and any other information you can remember about your account.

-Be specific and precise. When answering the questions on the form, be specific and precise. For example, if you're asked for the email address you used to create your account, don't just say "my email." Instead, say "my email is [email address]."

-Remember your passwords. If you remember your previous passwords, please include them in the form. This can help Microsoft verify your identity.

-Be patient. The account recovery process may take several days or even weeks. Don't be discouraged if you don't receive a response right away.

Please note that Xbox support cannot help recover accounts, but in that case, if you want to contact them and talk in a live chat for more detailed information, you can access the link below.

Support: https://support.xbox.com/contact-us/

If nothing works for you, unfortunately those are the only ways and you must accept to give it up.

Remember that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

I hope you can understand it and this information has clarified at least some doubts. I hope the problem is solved, I wish you good luck.

Sincerely
Jhon F.

Hey Jhon,
thank you very much for your response, i will be looking forward to keep trying the account recovery form as u mentioned, I think thats the best thing I can do while waiting for the answer from the microsoft that got informed from the xbox support team.

Thank you for your luck wishes!

-Luis

Hi Luis

I am sorry to hear you have had your account hacked, it's never a nice thing to have to dal with.

This forum is staffed by volunteers and gamers just like you, and we are not employees of Microsoft, so we are limited in what help we can offer you as we have no access to your account or any other of your details.

I suspect you may have already tried these but on the off-chance you have not, please follow these links to see if they can help you:

Microsoft Support: https://support.microsoft.com/contactus/


How To Recover your Microsoft Account: https://account.live.com/acsr

I hope those are of some help to you and that you eventually recover your account successfully! Going forward, if you have not already done so, to ensure your account is harder to hack make sure that your account details are always secure and hidden, try using a password management app to add an extra layer of safety, avoid including any personal identifying information on your profile or giving such information out online, and if possible arrange two-factor authentication on all your online accounts.

Good luck