Is there a way to change between two amounts of the same currency in your account balance?

Discus and support Is there a way to change between two amounts of the same currency in your account balance? in XBoX Accessibility to solve the problem; For reference, check this post:... Discussion in 'XBoX Accessibility' started by SilentLegion96, Feb 10, 2023.

  1. Is there a way to change between two amounts of the same currency in your account balance?


    For reference, check this post:

    https://answers.microsoft.com/en-us/xbox/forum/all/i-redeemed-a-us-25-xbox-gift-card-but-my-account/b71d1832-b26c-41da-a7aa-582990a6bc9f?rtAction=1675878159420

    Basically, I have two amounts of US currency in my account balance. I was informed one is a promotional amount that expires while the other is redeemed through gift cards that don’t expire.

    However, when I go to the store checkout, only the promotional amount shows up (in this case it’s the $1.45). Since it’s not enough to buy what I want, it asks me how I will pay the rest.

    How do I change from the promotional amount to the redeemed amount (in this case, the $50)?

    :)
     
    SilentLegion96, Feb 10, 2023
    #1
  2. Smwutches Win User

    Is it possible to use two credit cards on one digital purchase?

    No. You can split a payment between a credit card and currency in your Microsoft account balance, but not between two cards.
  3. JosefLBohorquez Win User

    Two account balances

    Hi, usually the promotional balance is some money that Xbox sends sometimes for free
    But it seems that’s not your case.

    In this situation the best option is reach Microsoft support via chat or callback
    In that way they can see what’s going on with your balance / why do you have two separate amount of money with the same currency
  4. Obsessive Power Win User

    Fallout 3 backwards compatible DLC

    Hi,

    Xbox 360 content can't be purchased on the Xbox One Store or the Xbox website with your account balance. The only way to buy 360 content with an account balance is via actual 360 console. You'll need a debit or credit card otherwise. This is a negative effect
    caused when Microsoft switched from a points system to a currency one.

    Yes, I know from a customer point of view it makes little sense, but the issue is a software one between the generations.

    Unfortunately without a 360 console, you'll need a debit or credit card. If you do have a 360 or a friend who has one, use that to pay with your account balance. As long as you use the same account that you use on your Xbox One, the content will transition
    between the two.
  5. Ricardo Lechuga Win User

    $5 deposit

    Same way you use any other balance on the account, you need to use it on the region of the balance currency
  6. onyxishere Win User

    Redeemed $25 dollar xbox gift card on xbox.com and is not showing on my xbox console/live account.

    When you say you changed your local do you mean you did a region change? Because the amount is in New Zealand currency you may not be able to see it if your account is not set up to that region. You can check your account balances and if it was added at
    https://commerce.microsoft.com
Thema:

Is there a way to change between two amounts of the same currency in your account balance?

Loading...
  1. Is there a way to change between two amounts of the same currency in your account balance? - Similar Threads - change between amounts

  2. Xbox should let us change gamertags for free after the first time

    in XboX Insiders
    Xbox should let us change gamertags for free after the first time: I’ve been on Xbox for years, and I think it’s time we get more flexibility with our gamertags. People grow and change—our names should be able to change with us. Other platforms are starting to...
  3. How to change country region in Xbox Website ?

    in XboX Insiders
    How to change country region in Xbox Website ?: When I m trying to pay for subscription I need to fill in my billing address. But I can't do it cause my region is locked on the US and I can't change it somehow. Ive tried to change address on...
  4. With the new changes to game pass coming in Nov.

    in XboX Insiders
    With the new changes to game pass coming in Nov.: Not going to debate the price hike. Its either worth it to you or not. Everyone situation, perceptions, wants, needs, and what they value is different. With the addition of U+ under the Game Pass...
  5. Need help it says pending and that change is taking a while

    in XboX Insiders
    Need help it says pending and that change is taking a while: Before it said error and now I'm stuck (grounded 2) submitted by /u/Round-Ad-8615 [link] [comments]
  6. I'm locked on a state even know I've never changed it

    in XboX Insiders
    I'm locked on a state even know I've never changed it: Ive been waiting for days cloud gaming have not resoonded submitted by /u/Far-Style1648 [link] [comments]
  7. How do I change platform on insider?

    in XboX Insiders
    How do I change platform on insider?: How to change from Xbox one to series x? submitted by /u/Overall_Ad_3525 [link] [comments]
  8. Changes to remote play, why cant I use the app?

    in XboX Insiders
    Changes to remote play, why cant I use the app?: Ive been trying for 2 days to play remote play on my ipad with my xbox series s. When you could access on the app, it worked fine, actually worked! Now Its through the website, and it wont work,...
  9. Changing region/location to get around blu-ray region locks

    in XboX Insiders
    Changing region/location to get around blu-ray region locks: Hi all. I’m in the UK and am looking to play Region A (US) discs on my Series X. I’ve changed the location on my XSX and while I can now access the US store online, I’m still getting the dreaded...
  10. I changed my gamertag 24 hours ago but it still keeps glitching back and forth between the...

    in XBoX Accessibility
    I changed my gamertag 24 hours ago but it still keeps glitching back and forth between the...: So more then 24 hours i changed my gamertag and for some reason it has been glitching back and forth since. However whenever i go on other devices it actually shows my gamertag correctly, and...