Is there a limit to how many groups you can join?

Please try to remove and re-add her account on the console. Try joining any club after that and see if it works.

Select System > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

When you're finished, select Close. Power off console for 1min. Power on console then click Gamertag pic

Select >Add New>

Enter the email address for the Microsoft account that you want to add.

I'm sorry to hear that. How many clubs has she joined so far?

Hi, Jason. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try to log out from her account then do the steps below



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Once it is back on, try logging in again to her account and try to join a group and see if it works.

Plus she made an avatar but can’t save it

We tried to do what you suggested but it still didn’t work. I thought it was a group she was trying to join but it’s a club that she wants to join