Is there a capture (screenshot) limit, and can I restore captures that were automatically...

Discus and support Is there a capture (screenshot) limit, and can I restore captures that were automatically... in XBoX Rewards & Social to solve the problem; I am playing on Xbox One and have been taking many captures (screenshots) to document some things about the game, as well as for my own collection.... Discussion in 'XBoX Rewards & Social' started by HTWretched, Feb 13, 2024.

  1. HTWretched
    HTWretched Guest

    Is there a capture (screenshot) limit, and can I restore captures that were automatically...


    I am playing on Xbox One and have been taking many captures (screenshots) to document some things about the game, as well as for my own collection. However, it seems I've reached a very low limit on the amount of captures I can take,

    Previously I had my captures set to be uploaded to the Xbox network, but I disabled that because the uploading (and the notification that it was complete) was taking up extra time. At one point, I had 700 to 800 captures uploaded.

    Today, I took about 300 in-game captures, and had about 70 prior captures still saved on the console. When I checked the Captures app to transfer them to external storage, all of my prior captures were gone, as well as the earliest several dozen of my latest captures, before I was able to transfer them. I was not given a warning that any of my captures would be deleted, and my hard drive is not even half full and has plenty of space free.

    This is especially annoying because in order to redo some of those earlier captures, I would need to restart my game and spend days getting back to where I was.

    So my questions are:

    1. Is there some untold limit on how many captures can be stored on the Xbox console? Or otherwise, why were my older, but still brand-new, captures deleted?

    2. Is there a way to be warned when the limit is approaching?

    3. Is it possible to restore those brand-new captures that were just taken today, or the prior existing ones, that were deleted?

    :)
     
    HTWretched, Feb 13, 2024
    #1
  2. Rodrigo Oliver Win User

    Is there a capture (screenshot) limit, and can I restore captures that were automatically deleted?

    Hi HTWretched, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    This is strange, the console does not delete local screenshots.

    Did you console crash or lost power during this game session?

    The limit is for upload:

    "You can upload up to 10 GB of captures to the Xbox network.

    Once you reach that limit, you’ll need to delete existing captures to upload new ones.

    Captures that aren’t uploaded to the Xbox network will remain on the console where they were recorded."

    Have you tried to look for them on your Xbox App?

    Launch the Xbox app on your iOS or Android device.

    At the bottom of the screen, select My Library > Captures.

    For more information: https://support.xbox.com/help/games-apps/my-games-apps/manage-clips-with-upload-studio
  3. dempup Win User

    Why would Microsoft think it was a good idea to delete peoples captures that they've been saving?

    Hey Doh67.

    Thank you for reaching out to the forum. There are some limitations on screenshots and video capturing.

    • You can upload up to 10 GB of captures to Xbox Live. Once you reach those limits, the oldest captures will be removed as you save new ones (first in, first out).

    • Any game clip or screenshot uploaded to Xbox Live that gets no views in 30 days will be deleted. Viewing it yourself counts as a view, and saves a capture from deletion.

    • Captures you don't upload to Xbox Live will remain on the console they were recorded on.

    • Xbox One consoles hold up to 800 MB of screen shots and 8 GB of game clips. Once you reach those limits, the oldest captures will be removed when you save new captures (first in, first out).

    That might be the reason for your current issue.
  4. SammyVS Win User

    Anyway to keep shared screenshots and videos visible after deleting from xbox network

    I'm Samy an independent advisor

    How are you?

    You can upload up to 10 GB of captures to the Xbox network. Once you reach those limits, you’ll need to delete existing captures to upload new ones.

    Any game clip or screenshot uploaded to the Xbox network that gets no views in 30 days will be deleted. Viewing it yourself counts as a view and saves a capture from deletion.

    Captures that don't get uploaded to the Xbox network will remain on the console they were recorded on.

    You can also store your screenshots and videos on your PC, OneDrive, and your phone.
  5. SigmaTheDJ Win User

    Downloading Xbox screenshots to pc

    You can use OneDrive. You get 5GB of storage for free.

    In the capture settings on the console, you can set it so that captures are automatically uploaded to OneDrive if you like. You can also manually upload multiple captures to OneDrive at once via the Captures app. Also, you can upload an individual capture to OneDrive via the Share menu.

    Once uploaded, screenshots will appear in the Pictures\Xbox Screenshots folder inside your OneDrive folder, and videos will appear in Videos\Xbox Game DVR.
  6. AquarrzSudnnym Win User

    Xbox one X record feature

    Try deleting some captures off of your consoles Internal drive after you upload them to the cloud.

    You could also connect an external drive, formatted as the capture location for all your captures.

    I think you only have limited space on the internal drive for captures, clips, screenshots etc. and once the limit is reached older captures are overwritten by newer ones.
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Is there a capture (screenshot) limit, and can I restore captures that were automatically...

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