Is purchase history specific to log in information or console?

Discus and support Is purchase history specific to log in information or console? in XBoX on Windows to solve the problem; We have many charges from xbox on our bank account. Our son said he didn't make the purchaes and that his friend probably did because he shared his log... Discussion in 'XBoX on Windows' started by Danny_22, Feb 11, 2024.

  1. Danny_22
    Danny_22 Guest

    Is purchase history specific to log in information or console?


    We have many charges from xbox on our bank account. Our son said he didn't make the purchaes and that his friend probably did because he shared his log in information with his friend. We see the purchases when we look under history on his console, but is the purchase history specific to his log in or the console? I need to find out if he made the purchases himself or if his friend did from his own xbox.

    :)
     
    Danny_22, Feb 11, 2024
    #1
  2. Smwutches Win User

    Is purchase history specific to log in information or console?

    Purchase history is tied to the account that made the purchase, not the console. However, games can be shared on a console via the Home setting which is how a game could show up under an account that did not purchase it.
  3. xRampantOnex Win User

    Upgraded "Non Home" Xbox One to Xbox One X and set as new home, gameshare not working, (error: 0x803F8001)

    Ill have to check his consoles purchase history. He definitely owns the game. When i was having issues last night, he logged on from his console and ensured that it worked properly. On my console, logged in as him, there is nothing in the history past
    3 months.
  4. GlobalWebSurfer Win User

    Can´t download Fable 3 DLCs

    Hey there Magnalenian!

    Make sure you are logged in with the same account that you originally purchased the DLC and also on the same console. If that is the case then:

    1.On your console, sign in to Xbox LIVE using the gamertag that you used when you originally purchased the content.

    2.Go to Settings, and then select Account.

    3.Select Download History.

    4.Browse your download history. If you want to download something again, select the item, and then select Download Again.

    For further information please visit this link.

    support.xbox.com/.../download-content-history
  5. lllWormWoodlll Win User

    Games with gold game removed

    Hi, thank you for reaching out to us on Microsoft Forums today, Hope this information is helpful.

    Check to see if the game is in your Microsoft account purchase history, on your computer, if it is not then you may not be logged in on the account that the game was purchased with. This link might help.
    https://beta.support.xbox.com/help/...g-payment-updates/check-xbox-purchase-history

    If the game is in your purchase history then contact Xbox support with your information here https://beta.support.xbox.com/contact-us
  6. MightyQuinn75 Win User

    Purchase error

    Hi can you log out your microsoft account and re log in to see if this changes the purchase history? Also try searching for the product purchased on another device to see if it is available. If it is you can select download to console from there.
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Is purchase history specific to log in information or console?

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