Is my xbox faulty?

Discus and support Is my xbox faulty? in XBoX on Consoles to solve the problem; No matter what controller I use (even through my phone) I cant go anywhere in my xbox. If I press down it just goes straight back up and if I try to go... Discussion in 'XBoX on Consoles' started by Ttwtt, Mar 16, 2023.

  1. Ttwtt
    Ttwtt Guest

    Is my xbox faulty?


    No matter what controller I use (even through my phone) I cant go anywhere in my xbox. If I press down it just goes straight back up and if I try to go left and right it skips 3-4 items I'm trying to select. I got a new controller and it's doing the same thing. Tried updating it and it didnt work. Cant go though the settings because I cant select anything. Does not help that support call is unavailable.

    :)
     
    Ttwtt, Mar 16, 2023
    #1
  2. G v zauBerBerg Win User

    my xbox and my account

  3. XBF Felixx P Win User

    my xbox and my account

    Hello lilielbe!

    Thanks for reaching out to Xbox forums support.

    I'm sorry to hear about your Xbox being stolen.

    Unfortunately, we wouldn't be able to track your consoles.

    What I do recommend is changing your Microsoft account password as soon as possible. By changing your password, any console that has your account on it, will need to re-sign in. This
    will protect you from anyone using your account without permission.

    Click on the link below:

    Change your Microsoft account password

    Another helpful link:

    What to do if your Xbox gets stolen

    I hope this helps! Good luck!

    Felix

    Xbox forums support
  4. XBF Steven R Win User

    is it my controller or my xbox

    Hey there HRSK43,

    Thanks for reaching out to the Forums for advice on what to do in this instance. I can totally understand how this could be pretty discouraging. It seems to me to be a controller thing. I suggest trying the steps outlined here on our

    Xbox Wireless Controller Solution.


    Also make sure that the controller is clean. Sometimes dirt can get wedged in between the buttons

    When you get the chance, give them steps a shot and let us know if that helped.

    Thanks for reading!
  5. Kill3rDANYY Win User

    my xbox in my computer

    What's the error/problem you're having?
  6. XBF Erick C Win User

    my xbox app on my pc is not connecting to my xbox

    Hey there!

    Thank you for reaching out to us regarding your issue. What exactly is going on and are you getting any error messages or codes when you are attempting to connect?

    Go ahead and take a look at the following article and confirm that you are attempting to stream correctly.

    How to use game streaming in the Xbox app on Windows 10

    Give this a try and let us know if it has helped. Thank you!
Thema:

Is my xbox faulty?

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