Is my console ok?

Discus and support Is my console ok? in XBoX on Consoles to solve the problem; Ok I was watching YouTube on my xbox one console and all of a sudden it made this popping sound then shut off so I went to see what was wrong and there... Discussion in 'XBoX on Consoles' started by LizMeyer4, Nov 10, 2021.

  1. LizMeyer4
    LizMeyer4 Guest

    Is my console ok?


    Ok I was watching YouTube on my xbox one console and all of a sudden it made this popping sound then shut off so I went to see what was wrong and there was smoke coming from the power supply brick so my question is. Is my xbox ok an I just need to buy a new power supply brick or is my whole console broken now?

    :)
     
    LizMeyer4, Nov 10, 2021
    #1
  2. Jesse E' Win User

    Is my console ok?

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Seems like just an issue with power brick. The console itself should be fine, but there isn't a way to know for certain until you get a replacement brick.

    Hope this helps
  3. Starseid Win User

    Is my console ok?

    As long as your xbox uses an external power supply/ external power brick, you should only need to replace that power supply. Most likely the console itself is still ok in this case.
  4. SwordofWhedon Win User

    Is my console ok?

    It is entirely possible that when a power supply goes it can take your computers in this case Xbox with it. Those popping sounds and smoke were likely capacitors blowing which can send power surges into the console. Attach another power supply to it and cross your fingers.
  5. GreyPilgrim-CE541714 Win User

    OK, my console is freezing up

  6. RobUndertaker Win User

    OK, my console is freezing up

    I have decided to cut my losses, and will be getting a 250gb S model next week. I hear it has a much less percentage failure rate (I have not even heard of it failing for anyone who weren't trying to make it fail). Cut my losses in the long run.
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Is my console ok?

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