Is my account still valid?

Discus and support Is my account still valid? in XBoX Sales and Promo to solve the problem; Tried to sign up for 4 months of Groove, ended up charging me for the 1st month. They refunded me the one month but I still can't get the trial to work... Discussion in 'XBoX Sales and Promo' started by zXTrueGamerXz, Apr 3, 2017.

  1. zXTrueGamerXz
    zXTrueGamerXz Guest

    Is my account still valid?


    Tried to sign up for 4 months of Groove, ended up charging me for the 1st month. They refunded me the one month but I still can't get the trial to work and now I'm not sure I'm eligible for the four free months.

    :)
     
    zXTrueGamerXz, Apr 3, 2017
    #1
  2. Nathan Roberts (SunkNath)
    Nathan Roberts (SunkNath) Guest
    Why is my account still locked!!!

    Hey there, xxMcKev

    The Xbox Live Policy and Enforcement team do not read these forums, and the Xbox staff here have no contact with the team. In my experience with other users who have been in the same situation as you, if you have been suspended from communication and/or serving
    a current enforcement action, you will need to wait it out until the action comes to an end. If you have sworn in a message, then this considered a violation of the Xbox Live Code of Conduct, thus the reason why they have suspended your account.

    Regards,
     
    Nathan Roberts (SunkNath), Apr 3, 2017
    #2
  3. xSIGxAR15x
    xSIGxAR15x Guest
    Why is my account still locked!!!

    Someone needs to open this account back up NOW!!! I don't want to hear I have until 10:57 UTC time. That's crap. This so call offense that the hacker did happen in the morning MY TIME. Just because you are slow doesn't give you the right to lock my account
    down when you feel like it. Your case review is a joke. Your code conduct is a joke. It can be interpreted in so many ways!!! The F word in a message does not and I repeat you worthless Xbox team, does NOT call for a chat suspension. So shove it and open
    my account now
     
    xSIGxAR15x, Apr 3, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Is my account still valid?

    Hey zXTrueGamerXz! Have you ever used the free trial before? Additionally, when did you attempt to buy the 4 months? Post back and let me know!

    --------------------------------------





    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
     
    Mister Cizl, Apr 3, 2017
    #4
  5. zXTrueGamerXz
    zXTrueGamerXz Guest
    I have never signed up for it before trying to today. I tried to get the trial today also.
     
    zXTrueGamerXz, Apr 3, 2017
    #5
  6. Mister Cizl
    Mister Cizl Guest
    Hey zXTrueGamerXz! I can't guarantee you will be eligible for the offer because it was refunded. If you are eligible, the code will be sent about 30 days after your original trial sign up. Thanks!

    --------------------------------------





    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
     
    Mister Cizl, Nov 3, 2018
    #6
  7. zXTrueGamerXz Win User

    Is my account still valid?

    Hey ! Have you ever used the free trial before? Additionally, when did you attempt to buy the 4 months? Post back and let me know!

    --------------------------------------



    Mister CiZl

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
    I have never signed up for it before trying to today. I tried to get the trial today also.
  8. Mister Cizl Win User

    Is my account still valid?

    Hey zXTrueGamerXz! I can't guarantee you will be eligible for the offer because it was refunded. If you are eligible, the code will be sent about 30 days after your original trial sign up. Thanks!

    --------------------------------------





    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
  9. Mister Cizl Win User

    Is my account still valid?

    Hey zXTrueGamerXz! Have you ever used the free trial before? Additionally, when did you attempt to buy the 4 months? Post back and let me know!

    --------------------------------------





    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
  10. Gian Manuel Win User

    How long does it take for Microsoft to verify the Validation Process that they had me fill out to recover my account that got locked

    Still no replies yet regarding the status of the validation process or account.
  11. coolDREY Win User

    recovering gamer tag, gamer score, profile, and achievements

    also, the profile is still on my xbox live sign in menu, i just cant sign into it. it says choose a valid account, or something like that.
Thema:

Is my account still valid?

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