Is Microsoft looking into the audio delay debacle on Series X?

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

There have been reports of audio delay issues on the Xbox Series X, and Microsoft has acknowledged these issues. They have stated that they are investigating the issue and working on a fix. In the meantime, they recommend that users try the following steps:

Make sure that the TV's firmware is up to date.

Try using a different HDMI cable.

Try connecting the console directly to the TV, rather than through a receiver or soundbar.

Try using the Xbox Wireless Headset, which has been specifically designed for the Xbox Series X and has low-latency audio.

Microsoft is committed to addressing these issues and providing a high-quality gaming experience on the Xbox Series X. They encourage users to keep an eye on their official channels for updates and further instructions.

You’re looking at processing delay, you need to adjust the audio delay on either your TV or the sound bar consult your manual

Audio delay, meaning the audio is delayed to match the picture.

Interesting post, thank you for trying and posting your findings.

I've had the audio delay issue for years and tried everything. I had the nu8000 Samsung TV before and recently got the qn90b and the issue is still present.

My set up is, Xbox series x > qn90b > onkyo 676.

If I do 5.1, stereo uncompressed, mono, there's no delay. There is only an audio delay with dolby atmos for home theatre option.

Your suggestion does not work on my end however, because the only way I can set the qn90b to pass-through is if I unselect the dolby atmos option under it, which allows me to change audio output format from auto or pcm, to pass-through but when I do that, the Xbox series x no longer detects my set up as dolby 5.1/7.1/atmls capable and says not supported so I can't even force the Xbox to output atmos.

As for the qn90b audio delay option, it's already at 0, and the delay is very noticeable in shooter games, but especially while watching movie.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

There could be several reasons for audio delay while streaming on console, including:

Network Latency: Latency in your network connection can cause audio delay. Check if you have a stable and fast internet connection.

Console performance: The performance of your console can affect the quality of your stream. Make sure your console is not overheating and has enough resources for streaming.

Encoding settings: The quality and bitrate of your encoding settings can affect the delay. Experiment with different encoding settings to find the optimal balance between quality and delay.

Audio source: The audio source can cause delay. Make sure your audio source is set up correctly and that there are no conflicting devices.

Software issues: Software bugs or compatibility issues can also cause delay. Check for any updates available for your streaming software and console.