Is it the headset, controller, or xbox one?

Discus and support Is it the headset, controller, or xbox one? in XBoX on Consoles to solve the problem; I've had an Xbox one for about a year now, and I've had headsets break on me before like not being able to talk or can't hear friends, but in November... Discussion in 'XBoX on Consoles' started by AIM2KILL978, Jan 1, 2016.

  1. AIM2KILL978
    AIM2KILL978 Guest

    Is it the headset, controller, or xbox one?


    I've had an Xbox one for about a year now, and I've had headsets break on me before like not being able to talk or can't hear friends, but in November everything was fine. When the most recent update came out on Xbox, I could hear my friends
    and talk to them, about a week or two later I can't hear them and they can't hear me. I thought it was the headset so I bought afterglow specifically for Xbox one, still couldn't hear or talk. So I thought it was the controller, got a new one (not elite) and
    I have the same issue. I've then called the Gamestop that sold me the products only to get 3 different possibly problems from 3 different people. I could be missing something really obvious but I've run out of options on how to communicate with my friends,
    what should I do?

    :)
     
    AIM2KILL978, Jan 1, 2016
    #1
  2. Cthoms81
    Cthoms81 Guest
    Mic is acting strange

    This can be caused by either the headset is faulty or the connection to the controller is bad. Has he tried a different headset at all?

    The only solution to this is for him to buy a new headset or controller. Maybe even a wireless headset.

    If he has issues with other wired ones then it could be his controller. If he doesnt have another headset try the current headset a different controller.
     
    Cthoms81, Jan 1, 2016
    #2
  3. Districtopia
    Districtopia Guest
    Xbox One Stereo Headset Adaptor Echo issues

    Have you tried this?
    support.xbox.com/.../wired-headset-help


    You hear an echo or noise during gameplay

    Note If you hear an echo effect, it often originates from the person who is talking and not necessarily from the person who hears the echo. For example, if you hear an echo only when someone else talks, the problem may be with the headset connection
    of the person who is talking.

    The following conditions may cause an echo or noise during gameplay:

    • The microphone detects ambient noises. This includes voice transmission that comes from the earpiece.
    • The headset plug is not fully inserted into the controller.
    • You are using the Xbox One Wireless Controller, and the battery levels in the unit are low.
    If you or other players hear an echo or other noise during gameplay, try the following:

    • Turn the volume down on your TV or stereo.
    • Disconnect the headset, and then reconnect it firmly to the controller's expansion port.

      Note Never pull on the headset cable when removing it from your controller. Remove your headset from your controller by pulling on the body of the headset plug.
    • Clean the plug on the headset cable with a clean cloth, and then reconnect the headset to the controller.
    • Test the headset by connecting it to a different controller.
    • If you’re using an Xbox One Wireless Controller, replace the AA batteries or recharge the Xbox One rechargeable battery.

    Note Never pull on the headset cable when removing it from your controller. Remove your headset from your controller by pulling on the body of the headset plug.

    Clean the plug on the headset cable with a clean cloth, and then reconnect the headset to the controller.

    Test the headset by connecting it to a different controller.

    If you’re using an Xbox One Wireless Controller, replace the AA batteries or recharge the Xbox One rechargeable battery.
     
    Districtopia, Jan 1, 2016
    #3
  4. kingvas78
    kingvas78 Guest

    Is it the headset, controller, or xbox one?

    Smoke signals...... or telegraph.
     
    kingvas78, Jan 1, 2016
    #4
  5. It could be that you got a communications ban.

    I've no way of posting anything relivant on it, but have read many times were people who had your problems found out that they were banned from voice communications.
     
    ElectroFlying, Jan 1, 2016
    #5
  6. {Parity}
    {Parity} Guest
    You can check to see if you have a communication ban by logging in here enforcement.xbox.com/home

    If you don't have a ban try doing a hard reset as follows. Hold the power button on the console for 10 seconds or until it shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
    the XBOX. Once it is back up completely test it and let us know how it goes. Good Luck!
     
    {Parity}, Oct 31, 2018
    #6
  7. XBF Crystal P Win User

    Problem with a headset

    Hey there Nando,



    Thanks for the update with the issue with the headset on the Xbox One Controller.
    I recommend taking a look at the following troubleshooting articles:




    If the problem persists:

    • Try your Headset with another device, such as a laptop, to see if the headset is working.
    • Try using a Headset Adapter for compatibility issues.
    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain.

    Try this out and let us know the results.
  8. XBF Crystal P Win User

    headset not working on xbox on controller

    Hey there GiraffeBoy,



    Thanks for reaching out here in Xbox Forums. I understand there is an issue with connecting a headset via Xbox One controller.



    I recommend trying the following articles:




    If the problem persists:

    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain. If that fails, the controller will
      need to be replaced.
    • Try using a Headset Adapter for compatibility issues.

    Try this out and let us know the results.
  9. DerVaddi Win User

    headset mic not recognised in games

  10. XBF Crystal P Win User

    Xbox headset not playing game or party audio but I can still hear myself when I monitor my mic.

    Hey there DrDark,



    Thanks for reaching out here in Xbox Forums. I understand there is an issue with using a headset on the Xbox One
    controller.



    I recommend taking a look at the following troubleshooting articles:




    If the problem persists:

    • Try your Xbox One Stereo Headset
      with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced.
    • Try using a Headset Adapter for compatibility issues.
    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain.
      If that fails, the controller will need to be replaced. To order a replacement, go to the
      Xbox Online Service Center.

    Try this out and let us know the results.
  11. XBF Crystal P Win User

    Headset

    Hey there,



    Thanks for reaching out. I'm sorry to hear about the issue with the headsets mic. Sounds
    like the controller 3.5mm jack is not reading the headset. Have you tried another controller or headset?



    I recommend taking a look at the following troubleshooting articles:




    If the problem persists:




    Hope this helps.
Thema:

Is it the headset, controller, or xbox one?

Loading...
  1. Is it the headset, controller, or xbox one? - Similar Threads - headset controller

  2. My Xbox controller and headset keep periodically disconnecting from my Xbox one x. I just...

    in XBoX on Consoles
    My Xbox controller and headset keep periodically disconnecting from my Xbox one x. I just...: I’ve tried some of the things other sources have told me to do to fix it and none of them have worked. d4b9ec58-1587-42e3-bd27-30d62116ada2
  3. Controller disconnects when headset is plugged in

    in XBoX on Consoles
    Controller disconnects when headset is plugged in: Hi, my daughter is trying to play my xbox one when she plugs a headset in it works OK in the fortnight lobby but as soon as a game loads it disconnects the controller. Any ideas? Thanks...
  4. My Xbox Controller and headset are constantly disconnecting from my Xbox and I don’t know...

    in XBoX on Consoles
    My Xbox Controller and headset are constantly disconnecting from my Xbox and I don’t know...: Can anyone Help me the disconnecting is CONSTANT it doesn’t stop at all a0a1dc9f-61de-404a-a213-d12b65c72cdb
  5. Xbox Wireless Controller issues with wireless headset (Windows 10)

    in XBoX on Consoles
    Xbox Wireless Controller issues with wireless headset (Windows 10): So I just bought an Xbox Wireless Controller and a wireless adapter, since my PC does not support Bluetooth. Whenever I am using it without my headset, everything is fine, but as soon as I turn on...
  6. Both my controller and my headset have started to not connect to my xbox series x

    in XBoX on Consoles
    Both my controller and my headset have started to not connect to my xbox series x: EverytimeI try to connect my controller and Bluetooth xbox headset to my xbox its just doesn't work f8f763ee-d568-4cde-8e12-af4b6f0d075a
  7. Why do I lose Atmos surround sound when I plug a headset into my wired controller?

    in XBoX on Consoles
    Why do I lose Atmos surround sound when I plug a headset into my wired controller?: The moment I plug my headset in to my Razer Wolverine V2 controller the sound mode on my XBOX changes the audio output to stereo uncompressed. The sound output cannot be changed back to any type...
  8. Controllers and headset disconnecting

    in XBoX on Consoles
    Controllers and headset disconnecting: Since I bought my new TV (LG C3 77") I have big problems with my two controllers and Xbox wireless headset on my Xbox Series X. The Xbox button begins to flash on the controllers and it...
  9. Wired Headset makes Controller disconnect

    in XboX Insiders
    Wired Headset makes Controller disconnect: I have an issue that when my wored headset is connect to my Xbox One controller, I have audio issues and my controller will desync. The audio is almost always spotty but the controller will...
  10. Controller and headset disconnecting from series x

    in XBoX on Consoles
    Controller and headset disconnecting from series x: Happens a few times a week where it will just keep happening every few minutes or so. Reset the console, tried different controllers etc but still does it. 8f724b47-cc25-4703-883f-a3a9ff301ceb