Is it possible to reverse a game code redemption?

Xcessive · Oct 31, 2022

So today I won a giveaway and redeemed a code for MW2 console for xbox. I redeemed it on the xbox game PC app for windows thinking it would be compatible. It is not. I currently do not own an xbox console but want to play the game. Is it possible to get a brand new code if I already redeemed it? Perhaps a refund of some sort? The game hasn't even been downloaded its just sitting in my library and will never be touched. I would like to get a new code and maybe trade it off for a battle net version or just sell it and use the funds to purchase it for the PC.

:)

Smwutches

Once a code has been redeemed, it cannot be unredeemed.

kyle_m4496

Hi Paul. My name is Kyle and I'm an independent advisor.

I'm afraid this will not be possible. Voucher content cannot be transferred once redeemed. Code redemption is permanent and cannot be reversed. I apologise for any inconvenience caused by this. Always make sure you're signed into the correct account before redeeming a code.

Please reach back if you have further questions.

Thanks,
Kyle

XBF Ezra G

Hi karious1,

Thanks for your post. I understand you are looking to have the redemption of a code for Minecraft. Unfortunately, once a code is redeemed, the content that comes with it will remain on the account and can not be transferred/reversed.

I hope this information helps.

Smwutches

If they didn't reverse it then, it's not possible to reverse it now.

RunnyHealer571

I enter the redemption code and I get the code but where is the game if my console was off?

Can I do the redemption code again?

Is it possible to reverse a game code redemption?