Is it possible to reset password if I'm still logged in with my Microsoft account on the...

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

yes it is possible to reset at any time, what is the problem with the reset form? tried the account recovery?

https://support.microsoft.com/en-us/account-bil...

Hello !

Thanks for reaching out here in Xbox Forums. In short answer, there is no possible way to accomplish transferring
account data from one account to another. I recommend to try the following article:

Recover and reset your lost Microsoft account password.

Hope this helps.

I just tried this and I was able to reset my password for my old account but when I try to log in I'm still told the password is wrong. I have tried resetting the password 3 times now...

Here is a new twist. I am the parent account. I had forgotten my Microsoft password so I logged onto Microsoft and reset my password then tried to use the new password on the 2 child accounts and it still is saying it is the wrong password. Any ideas?

Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you.

If you have verified your Microsoft account but it is still locked, there are a few steps you can try to unlock it:

Wait: Sometimes, it can take a few hours for Microsoft's servers to recognize that you have verified your account. If you have recently verified your account, wait for a few hours and then try logging in again.

Reset your password: If you have forgotten your password, you can reset it by going to the Microsoft account sign-in page and selecting "Forgot my password". Follow the instructions to reset your password and then try logging in again.

Contact Microsoft support: If you have tried the above steps and your account is still locked, you can contact Microsoft support for further assistance. Go to the Microsoft account sign-in page and select "Get help". From there, you can choose the option to contact Microsoft support via chat or phone. Explain your situation and they will assist you in unlocking your account.

Hello!

So I did do that. I reset my password and I’m still unable to log in unfortunately. I can get into my Microsoft outlook account but that it all. I cannot log into my Xbox account on my console or the mobile app.