Is it possible to get unsolvable pyramid solitaire on the daily challenges?

Hi rose,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues with Microsoft Solitaire where you're getting an unsolvable part in the daily challenges.

I want to make sure that you'll reach the right support group for this game so you can have resolution the soonest possible time. For your issue to be logged, responded and monitored accordingly, allow me to redirect you to the proper channel. Kindly use this link to submit a support ticket to Microsoft casual games support:

https://support.xbox.com/game/microsoft-casual-...

Regards,

Alvaro

Pyramid and Tripeaks are RNG based, only the daily challenges are checked to be solvable as long as the challenge requires, so unfortunately an unlucky streak may happen and you may get unsolvable boards. I know it's not fun getting a board you cannot
solve at first glance (with pyramid is often easy to spot such cases) but as long as the board generation is random, that may happen.

I, too, am having the problem with the Intel Driver crashing when playing Pyramid in the Microsoft Solitaire Daily Challenges. I wish they would fix it. How can I complete the Challenges when Pyramid keeps coming up with that message.

Same problem - was playing pyramid 3 days ago - it froze, crashed the microsoft solitaire collection program. All other games work - no pyramid. Pyramid DOES work on the daily challenges, just not the standalone. WSReset doesn't work. deleting, reinstall
doesn't work.

Same here, but for me it's just the Pyramid game. Not in the Daily Challenges or Events, just the regular Pyramid game. All the others (Classic Solitaire/Spider/Freecell/TriPeaks) seem to load fine. Even in the Daily Challenges Pyramid loads ok, just
if I go to play the regular game. I recently upgraded to W10 Creator, but that was a few days ago, and everything seemed to be fine. Then, as you said, a couple of days ago I was playing Pyramid and the whole MS Solitaire crashed. When I went to start the
game again, Pyramid wouldn't load, just that spinning circle and "Loading" for ever and ever.

I take a little solace in the knowledge that it's not just me.