Is it possible to get my money back from a game that was pre ordered but won’t let me play?

Discus and support Is it possible to get my money back from a game that was pre ordered but won’t let me play? in XBoX Games and Apps to solve the problem; Am trying to play the New MW3 but it won’t let me even though I’ve pre ordered it and money was taken out of my account. If it’s possible I just want... Discussion in 'XBoX Games and Apps' started by Matt Preisner, Nov 10, 2023.

  1. Matt Preisner
    Matt Preisner Guest

    Is it possible to get my money back from a game that was pre ordered but won’t let me play?


    Am trying to play the New MW3 but it won’t let me even though I’ve pre ordered it and money was taken out of my account. If it’s possible I just want my money back so I can retry it.

    :)
     
    Matt Preisner, Nov 10, 2023
    #1
  2. Darhyl Amizola Win User

    Is it possible to get my money back from a game that was pre ordered but won’t let me play?

    Hi Matt! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your pre-ordered MW3 game. No worries, let me help you sort this out.

    It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

    Once the game is released, you can try to request a refund by signing your account and follow the instructions using the link below:

    https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. Rene Garcia1 Win User

    I paid to pre order a game around this month and I just an email that I will be charged again, why am I being charged for something i paid to own and play

    I asume that if I cancel my pre order I won’t get my money back
  4. FLPmaia Win User

    Still no preorder codes from Quantum Break (AW, AN, QB Win10)

    I bought the quantum break in pre-order and did not get the codes Alan Wake and PC version of the game]

    gamertag:

    Send me the codes or my money back!
  5. The Bush Viper Win User

    If you think MS made the wrong move post here

    i think they did Im getting my money for the pre-order back
  6. Smwutches Win User

    Why won’t it let me pre-order

    Do you have enough to cover tax in your area?
Thema:

Is it possible to get my money back from a game that was pre ordered but won’t let me play?

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