Is it over for my grandpa's account? He forgot the password of his account (password of an...

Discus and support Is it over for my grandpa's account? He forgot the password of his account (password of an... in XBoX Accessibility to solve the problem; I seemed to be very close to getting into the account by the normal steps for losing a password, but when I got to (what I believe to be is the final... Discussion in 'XBoX Accessibility' started by EnneedofAid, Sep 9, 2022.

  1. EnneedofAid
    EnneedofAid Guest

    Is it over for my grandpa's account? He forgot the password of his account (password of an...


    I seemed to be very close to getting into the account by the normal steps for losing a password, but when I got to (what I believe to be is the final step) it gave me the error code. I completed what the Xbox told me by deleting the account from the Xbox then trying to sign in yet again on his account. (Doing so the same way as before) I chose my grandpas account email (the deleted one). I then selected the "forgot password" option. This ended me up on the account.live.com, where it said I could figure out the problem. The xbox was added on the account, but I couldn't find a section of the site that showed anything password related, especially to the xbox. Is there any other way out of this? I don't like to sound pitiful, but there is quite a lot on that Xbox Account that would be quite sad to see go for us. I thank anyone who helps in advance.

    :)
     
    EnneedofAid, Sep 9, 2022
    #1
  2. EnneedofAid Win User

    Is it over for my grandpa's account? He forgot the password of his account (password of an email which no longer exists).

    We might be able to figure it out if we find one critical piece of information, that's buried in storage somewhere, hopefully.
  3. JosefLBohorquez Win User

    Is it over for my grandpa's account? He forgot the password of his account (password of an email which no longer exists).

    You're welcome!
    Hope you can recover the account as soon as possible
    Take care in the meantime
  4. EnneedofAid Win User

    Is it over for my grandpa's account? He forgot the password of his account (password of an email which no longer exists).

    We were never able to get into the account, but thanks for your help.
  5. EnneedofAid Win User

    Is it over for my grandpa's account? He forgot the password of his account (password of an email which no longer exists).

    Thank you. I will try these options tonight and reply with the results.
  6. JosefLBohorquez Win User

    Is it over for my grandpa's account? He forgot the password of his account (password of an email which no longer exists).

    Sorry to hear that, thanks for your understanding ay the end :c
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Is it over for my grandpa's account? He forgot the password of his account (password of an...

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