is it ok to create a second microsoft account?

Hi there,

are you able to login on
http://account.live.com with that second Gmail account, because if you can't there isn't a Microsoft account created for that second Gmail account, and you will first need to create one before you can move a xbox live account to it.

You can create a Microsoft account here:
signup.live.com/signup.aspx and select the second Gmail account as email address

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Let us know the result

Ok, I will try to create a second profile. Thanks!

You can't create a second account on the same Microsoft Account. Either your Microsoft Account was broken or your other account is on a different e-mail.

Sorry for the late reply

Create a second Microsoft account here:

https://support.microsoft.com/en-gb/account-billing/how-to-create-a-new-microsoft-account

Make sure to use a different email address (you can always just create a throwaway gmail account). Once created, sign into this account on your PC..now try launching the MS store version (you may need to sign in to the MS Store with this account too)..it should have either created a gamertag for you or prompt you to create one (I am not entirely sure as I have never created a second account on PC as I created mine on Xbox)

Will be better a screenshot, but it's ok, have you tried creating a different Microsoft account, that you are sure you set as an adult account since the beginning and create the family with that account?

The error could be because you try to add adult accounts under an organizer child account