is it my controller or my xbox

Discus and support is it my controller or my xbox in XBoX on Consoles to solve the problem; I don't know what happened that could have caused this but when I turn my Xbox on everything is fine but after awhile anything I'm doing starts... Discussion in 'XBoX on Consoles' started by HRSK43, Sep 2, 2020.

  1. HRSK43
    HRSK43 Guest

    is it my controller or my xbox


    I don't know what happened that could have caused this but when I turn my Xbox on everything is fine but after awhile anything I'm doing starts thinking lt is being pressed and if I try moving up or down on the xbox menu it keeps pushing back to home

    :)
     
    HRSK43, Sep 2, 2020
    #1
  2. XBF Steven R Win User

    is it my controller or my xbox

    Hey there HRSK43,

    Thanks for reaching out to the Forums for advice on what to do in this instance. I can totally understand how this could be pretty discouraging. It seems to me to be a controller thing. I suggest trying the steps outlined here on our

    Xbox Wireless Controller Solution.


    Also make sure that the controller is clean. Sometimes dirt can get wedged in between the buttons

    When you get the chance, give them steps a shot and let us know if that helped.

    Thanks for reading!
  3. ChristianKozakiewicz Win User

    My Xbox Controller

    I’m not doubting you but i’m pretty sure controller drift is when it moves without touching it. The problem with mine is that when i move it up it takes a while to move my character or the cursor fully.
  4. kyle_m4496 Win User

    Is this my Xbox or controller?

    Hi Gabe. My name is Kyle and I'm an independent advisor.

    if it's happening with other controllers it's likely an issue with the console or a problem caused by wireless interference. Have you tried any troubleshooting steps so far such as power cycling your Xbox?

    Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

    Turn your console back on by pressing the Xbox button on the console or on your controller.

    If this doesn't work please try using the controller with a USB data cable instead of wirelessly and let me know if the issue persists.

    Thanks,
    Kyle
  5. ChristianKozakiewicz Win User

    My Xbox Controller

    Its happening in multiple games, and also on the microsoft edge app when I try to bring the cursor up.
  6. Ricardo Lechuga Win User

    My Xbox Controller

    Hi VincentGiannone! My name is Ricardo an independent advisor ready to help you with this situation!

    If your controller isn’t working and needs replacing, enter the controller’s serial number at the bottom of this page. You can find the serial number inside the battery compartment, below the barcode.

    https://support.xbox.com/en-US/help/hardware-ne...
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is it my controller or my xbox

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