Is anyone having the issue with the game bauldars gate 3 crashing right after loading?

I appreciate the response.

Kindly proceed to perform factory reset keep my games and apps. According to Independent Advisor, Ronnieee here's how to do it properly: https://answers.microsoft.com/en-us...87e00028/67cc8f5c-39d0-42c3-a226-789ec37e21ad

"Note: This will remove the profiles on your console, make sure that you remember the email and password to your account.

Press the Xbox button  to open the guide.
Select Profile & system > Settings > System > Console info.
Select Reset console.
On the Reset your console? screen, you'll see three options. Be sure to choose the Reset and keep my games & apps option so that you don’t lose any of your games and apps.

This will also help sync the data on your console properly. Once you're done, try to check if you will be able to launch your game Baldur's Gate 3 on your console."

Please take your time and let me know if it works.

Best Regards,
Darhyl

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your game Baldurs Gate 3.

If I may ask, does the same error occur in other games or just specifically in Baldurs Gate 3?

Kindly try to perform the following workarounds according to the official Xbox website: https://support.xbox.com/en-US/help/games-apps/troubleshooting/game-issues-solution

Note: The solution to this issue may take a lot of steps.

"1. Remove your account, power cycle, and re-add your account:

Here's how to remove your account:

> Press the Xbox button  to open the guide.
> Select Profile & system > Settings > Account > Remove accounts.
> Select the account that you want to remove, and then select Remove to confirm.

Power Cycle:

> Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

> Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Then re-add your account.

Press the Xbox button  to open the guide.
Select Profile & System > Add or switch > Add new.
Enter the email address for the Microsoft account that you want to add, and then select Enter.

Note: Make sure that you do not select Get a new account unless you want to create a new Microsoft account.

Enter the password for your Microsoft account, and then select Enter.
Review the Microsoft Service Agreement and Privacy Statement, and then select I Accept.
Follow the steps to configure your Sign-In, security & PIN preferences to finish adding your profile to the console.

2. Kindly try to clear the local save for Baldur's Gate 3 and resync with the cloud. Here's how:

It’s possible that the local save for your game has become corrupted. If so, deleting the local save and re-syncing with the cloud might correct the problem.

First, delete the local save:

Press the Xbox button  to open the guide and then select My games & apps > See all > Games.
Highlight the game title, and then press the Menu button  on your controller.
Select Manage game and add-ons > Saved data.
Select Delete all to remove the local save of this game, then follow the prompts.

After you delete the local save, restart your Xbox:

Press and hold the Xbox button  in the center of your controller.
Select Restart console, then follow the prompts.

After you restart your Xbox, re-sync your saved games to the cloud. Your saved games are automatically stored in the cloud while you’re connected to the Xbox service.

Try installing the game again to see if re-syncing with the cloud corrected the game problem.

Note: When doing this step please make sure that you used to play this game online so that all your data is saved to the cloud."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Thank you for responding. All my other games work fine with no issues I have followed the steps you suggested and i am still having the same issue with only bauldars gate 3

Still having issues. I can load Netflix and HBO-go, but after two minutes it crashes saying there is an issue. Also bought Black Ops 3 earlier and it did not download right away and never showed up in my games until 2 hours after. Hopefully this is resolved
soon.

i have the same problem.. the console crashed during battlefield 3. now when i try to load any game in the loading screen after press start the console loading at the infinite