Is anyone having any issues with the latest update not reading external hard drives?

Hi there,

As far as I know this isn't a issue with the latest update, I haven't been experiencing any issue like this, but since there are a lot of different make and models.

Since it could still be the hard drive in combination with the console, I do advise to see if there is an option to try your external hard drive on a different Xbox One to see if it does the same thing on that console.

You could also try a different hard drive on your console to see how that works.

This is to determine if this is caused by your hard drive or the console.

Also what is the make and model of the external hard drive to have others in here verifiy.

Same issue. I have a Seagate 1TB external hard drive and the media player will no longer read it at all. I can no longer play my movies, pictures or music. Went through all the reformatting to see if that would help but it hasn't. This needs to be fixed
& patched, or roll back that update. Everything worked perfectly before the latest update.

I am in the Preview Program, have the latest update, and have had no problems with my Xbox recognising the external hard drive.

Unless you're in the Preview Program. It appears that those participating, like myself, have been having issues where the external hard drive is no longer recognized since the latest update under the Preview Program.

I reluctantly did a factory reset on the console the console will now format external hard drives, but still will not install games onto the external hard drive. I think I am going to try an offline update to revert it to an older firmware, then update
the console to the latest OS because I am 99% sure it is a software issue, maybe a corrupt kernel or something that makes it hang up when installing games on an external drive.