Is anyone else still having issues with their Xbox Wireless Headset breaking where the mic...

Discus and support Is anyone else still having issues with their Xbox Wireless Headset breaking where the mic... in XBoX on Consoles to solve the problem; [img] It seems to be a known issue as I’ve seen another thread where many people had their headset break in the same place. I saw a Microsoft... Discussion in 'XBoX on Consoles' started by Jkuhl07, Jan 4, 2024.

  1. Jkuhl07
    Jkuhl07 Guest

    Is anyone else still having issues with their Xbox Wireless Headset breaking where the mic...



    Is anyone else still having issues with their Xbox Wireless Headset breaking where the mic... [​IMG]


    It seems to be a known issue as I’ve seen another thread where many people had their headset break in the same place. I saw a Microsoft moderator mention to post a new thread as that one is old, so I’d love to know if this is still an issue happening for people or if they maybe (hopefully) fixed this.

    I’m careful with my electronics, putting them away after every use. I never had this problem with my SteelSeries headset or any other previous Xbox headsets I’ve owned. For the headset being less than 1 year old, I’m super disappointed and am hesitant to buy any other accessories from Microsoft because who knows if those are also using cheap materials, yet charging the same price as other well built competitors.

    :)
     
    Jkuhl07, Jan 4, 2024
    #1
  2. Kathy A. Win User

    Is anyone else still having issues with their Xbox Wireless Headset breaking where the mic is attached?

    Hello Jkuhl07,

    Thank you for posting in Microsoft Community.

    I'm sorry to hear about the experience you had with Xbox Wireless Headset. While I cannot speak for other users, I can assure you that Microsoft takes all customer feedback seriously and is constantly working to improve the quality of its products. For this case, I recommend reaching out to our Xbox live Support for assistance. They will be able to provide you assistance with this device concern.

    1. Please use this link: Contact us | Xbox Support
    2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
    3. If not, please select the country/region it is showing and select the correct one among the lists.
    4. Make sure to use to check the available contact times of the support.
    5. Select the "Contact Us" button
    6. Select the drop-down menu options that will match your concern.
    7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
    8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
    9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
    10. Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.

    Sincerely,



    Microsoft Community Moderator
  3. OnassisVan Hansen Win User

    Control game on Xbox one s quits during game play. Why?

    Thanks so much! As for the mic issue, one was my razer wireless headset which works great except for the mic, and because of that I bought brand new xbox wired headset and still no mic. Weird cause it says mic is on, but I can't hear my voice, no one else
    can, and my recordings don't have my voice either. Was going to buy a third headset but I wonder if it's the xbox itself. thanks anyhow
  4. Cloud gunho2 Win User

    Anyone else's 'included in the box' headsets not working?

    Nobody else is having an issue where the damn headset wont come out Easily Without thinking it might Break?
  5. HalfChaosnova Win User

    wired or wireless that is the question

    Wireless controller vs Wired

    Wireless just because I don't trip over a wire and it is hardly noticeable. Wired will always be better but personally I like wireless.

    Wireless Mic vs Wired

    A wireless mic is handy but a lot of time, people cut out suddenly and if there is any lag, it affects your headset a little as well. You dont get this issue with a wired headset. I still prefer a wireless mic purely because the lack of wire.
  6. CarletonWaite Win User

    In game chat not detecting a microphone

    I am having the same issue with steelseries arctis 9x

    I believe its the game as warzone still picks up the mic where destiny 2 does not have a mic icon.

    I can't hear anyone and they cant hear me.

    Also everyone else's mics work fine.
Thema:

Is anyone else still having issues with their Xbox Wireless Headset breaking where the mic...

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