Is anyone else having trouble with Microsoft Soduko? I had completed all of the puzzles for...

I shall delete Soduko as,

ad ruin the game for me,

both in Soduko, and Soduko Daily Challenge

I began playing Microsoft Jigsaw (Classic Jigsaw), since about the middle of September 2014. Sometime in November of 2014, having completed 722 Easy, 722 Medium and 722 Hard puzzles, of the then 49 collections, plus 50 of the expert puzzles, a total of
2216 completed puzzles, I began to have a problem. Some of the puzzles in three categories would not load. I decided to uninstall and reinstall the app. After I was up and running again, I observed that in the statistics tracking section of the game, my completed
puzzles dropped from 2216 to 0 (zero) and my score dropped from 352500 to a NEGATIVE 104410, a difference of 456910 points. I noted at this time that all the stars, i.e. green, yellow, orange and red/purple under each puzzle remained lit up, indicating that
somewhere, the app still knew that I had completed those puzzles.

I started over doing all of the previously completed puzzles for the second time, but noted that in statistics, the number of completed puzzles started reducing. Example, let's say that on a given Monday I completed 12 puzzles. in the next few days, (Tuesday
or Wednesday), I discovered that statistics had reduced the number of completed puzzles by anywhere from 1 to all 12 of those completed puzzles. I tried doing the puzzles again, (for the third time), only to find out that they would be removed from statistics
again. Apparently, there is a limit to the number of times a puzzle can be completed. While this was happening, sometimes the score would also be adjusted downward.

I realized at this point that it would be impossible for me to complete all puzzles and have statistics report accordingly, so I thought that maybe the problem was fixed and I should uninstall and reinstall the app again. This time, the number of completed
puzzles dropped from 2448 to 1008 but my score remained the same. Knowing that I could never get statistics to reflect my actual number of completed puzzles, I tried to uninstall the app completely, even removing files that I found associated with Microsoft
Jigsaw. Upon reinstallation, the statistics, score and lit up stars all remained the same with the statistics in error.

Currently, I have completed a total of 2534 puzzles, while statistics tracking only reports that I have completed 1081.

The exact same thing is happening to me and it does not give you the gold bars on the completion of the puzzles. It takes them off when you download the set so you lose those bars every time you download a new set of puzzles. I've just been replaying the
old ones as I have a large collection and it gives you half as many gold bars on completion but it would be nice to play some new ones for a change. I have no faith in microsoft fixing anything as we have had nothing but trouble with anything they do.

I have tried all of these steps and nothing addresses my problem. What is happening is that I am not having any trouble connecting to Xbox to play daily challenges: however, when it comes to Daily Microsoft World Tour they have trouble connecting to Microsoft
Solitaire. Message: We're having trouble connecting to Microsoft Solitaire Collection. Retry or Cancel Sometimes I have to hit retry 4 or 5 times which is annoying because if I have completed a puzzle until the connection time is added to my score. If
I finish under 1 minute and I can't connect for 5 tries it adds all that time to my score. The Error Code 125 message was in regard to them being unable to access my stats for the day's games that I had already completed. I am a premium subscriber and this
is the third time I have had this problem in the last 5 months--seems when they do updates something gets
[Mod Removed - Inappropriate] in my Xbox games. Thanks for the responses.

Does anyone know how to delete jigsaw puzzle collections when they are completed.. It is one of my favorite games, but when I download them and can't DELETE them .. I don't want to use all my space for puzzles..

PLEASE HELP ME DELETE THE COMPLETED JIGSAW PUZZLES.



Thanks

PZ