Is anyone else having issues with downloading a game on Microsoft Store?

Hi Ruth2340! My name is Ricardo an independent advisor ready to help you with this situation!

That message doesn't seem to be from Microsoft support, it seems more from the game developers, as they are the ones who can publish a new edition and also fix the game issues

You can ask them also the reason for they not being able to update the game on the Microsoft store, as I don't think Microsoft has issues with they updating the game if they still have available the old version

If anyone else has this issue, the next time I went to the Microsoft Store instead of the app, I was able to download the game from Downloads and Updates.

Hello,

I don't have any games installed from the Microsoft Store, unfortunately. However, when I disabled IPv6 and restarted my computer, the app began downloading my games again. So it seems that was the issue.

Good luck to anyone else who has this issue and thank you Kimmy_24 for the help!

you can share games and downloadable content purchased from Microsoft Store with anyone else who signs in on your console. You can even share games downloaded as part of a subscription.

I have had that. I also get a problem with installation stopped for some reason. On what I do not know. The other issue is that Titanfall keeps coming up as ready to play. I had been playing that and exited and it told me that as well. Only game I have
had that particular issue with though.