Irritating 0x800701e7 error!!! HELPPP

Emma Strickland · Jan 14, 2024

So I’m super frustrated. I JUST BOUGHT this xbox one x. I go to play the only two games I downloaded (Forza 5 and Minecraft) and it opens up to the loading screen, the light on my console flashes a few times, and then it kicks me back to my xbox home screen. I tried getting ahold of the xbox help center thing, but they were no help and basically ignored me when I said that soft reset, hard reset, power cycle, network run, uninstalling and reinstalling the games, and everything else they had told me to do wasn’t working. I am a broke college student and cannot afford to buy a whole new console or get the hard drive switched out and I am so angry because once again I JUST bought it. Please help I’m begging!!

:)

Rodrigo Oliver

For a detailed guide, please use this link: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

It's a two-step process using a computer and your console, I highly recommend you use the above link for a better reading experience.

If you prefer a step-by-step guide here, please, follow these steps:

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First Step (On the Computer):
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Plug your USB flash drive into a USB port on your computer.

Select the following link to download the reset file to your computer: https://www.xbox.com/xboxone/restorefactorydefaults

Select Save to save the console update.zip file to your computer (if it doesn't download automatically).

To unzip the compressed file, right-click on the file and then select Extract all from the pop-up menu.

Copy the $SystemUpdate file from the .zip file to your USB flash drive

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Second Step (On your console):
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Unplug the network cable if you're using a wired network connection.

Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

Wait 30 seconds, and then plug the power cord back in.

Plug the flash drive into a USB port on your console. For more information, see:

Press and hold the Pair button (Xbox Series X|S: located on the front next to the USB port) and the Eject button (Xbox Series X: located just above the disk drive slot), and then press the Xbox button on the console.

Note The Xbox Series S and the Xbox One S All-Digital Edition do not have an Eject button. On this console, you only need to hold the Pair button and then press the Xbox button.

Continue holding the Pair button and Eject button for 10-15 seconds.

Listen for two "power-up" tones a couple of seconds apart.

You can release the Pair button and Eject button after the second power-up tone.

When the console restarts, remove the flash drive.

Once the console restarts, you should see the digital setup experience to guide you through resetting your console.

Emma Strickland

Yes I reset the whole console. And I’m not sure how to do a full system reinstall via USB.

Rodrigo Oliver

Hi Emma, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This is an update error code:

https://support.xbox.com/help/errors/error-code-0x800701e7

When you meant soft reset and hard reset, did you reset the whole console?

Have you tried to do a full system reinstall via USB?

bowski477

Reseting the console is the next step if restarting did not work.

Error 0x800701e7 occurs when you try to update your Xbox console | Xbox Support

Are you in the insider program?

Julian_

Hi Dan! Did you see the support article for this error code and the linked Xbox One System Update Solution?:

https://support.xbox.com/en-US/error-code-lookup?code=0x800701E7

Irritating 0x800701e7 error!!! HELPPP