Installing Game Pass games on Surface Pro X. Error Code: 0x00000001

Oh Brew · Aug 30, 2021

I'm not sure what this code is. I'll be honest I'm sure that is because I'm on a Pro X that is a Windows on ARM, so my guess it is a compatibly issue?

If that is the case hopefully, they will create an Xbox Client that will allow for native game emulation and cloud steaming.

:)

KamalTiwari2

I am having the same issue I have a surface pro X which is running a beta version of windows 11. When I have launched cloud games they seem to run, however when I attempt to download/install games, I get the following error message about something unexpected happened followed by an error code which is 0x00000001.

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

You can attempt troubleshooting the issue using this guide https://support.xbox.com/en-US/help/games-apps/...

Obsessive Power

Windows on ARM, so my guess it is a compatibly issue?

You're running Windows on a PC with an ARM based processor, PC game pass requires a PC running an Intel or AMD processor and for most games, a dedicated graphics card. Your system has neither.

The ARM based systems are not supported. Emulation isn't an option, now or in the future.

Xcloud can be used on a PC, but it's only avaliable to Xbox Insiders at the moment.

Obsessive Power

สวัสดี!

น่าเสียดายที่ Game Pass ไม่สามารถใช้งานร่วมกับ Surface Pro X. Pro X เป็นแท็บเล็ต Windows 10 ที่มีหน่วยประมวลผล ARM Game Pass ต้องการอุปกรณ์ที่ใช้ตัวประมวลผล X86 / 64

Translation

Hello!

Unfortunately, Game Pass is not compatible with Surface Pro X. Pro X is a Windows 10 tablet that uses an ARM processor. Game Pass requires devices that use an X86 / 64 processor.

Dave37AH

I'm having the error code 0x00000001 as well. Can't download any games from game pass even though I have an active subscription.

Installing Game Pass games on Surface Pro X. Error Code: 0x00000001