Installed games missing form XBOX App

PerJuborg · Aug 13, 2019

Hi,

I have not been using my XBOX PC App for about a month, and now when I start it all downloaded and installed games are missing from the launcher.

They are still installed and playable from the start menu, but it is nice to have them collected in one place,

/Per

:)

XBF Chris J

Hello Per,

Thanks for keeping us updated. If you haven't already, please use the built-in feedback tool within the Xbox app to help us better understand the issue you are facing. Just click on your profile photo and select “Feedback” from the dropdown menu to
open Feedback Hub. Feedback Hub enables you to provide feedback about Windows and apps by sharing your suggestions or problems.

Hope this helps!

PerJuborg

Hi,

Maybe the PC, but it's updated with the latest patches.

Anything else I should check?

/Per

PerJuborg

Hi,

Thanks for the prompt reply, I tried re-installing the app, but that did not solve the issue

/Per

Obsessive Power

Hi,

I can only assume it must be a glitch. I couldn't tell you what causes it. The Game Pass app is merely a portal and a quick launch for Game Pass titles, the downloads are actually completed via the Windows Store. You don't need the Xbox App running to launch
your installed games either.

As long as the games are appearing in Settings > Apps to allow you to uninstall when you finished I can't see any issues.

XBF Diego M

Hi PerJuborg,

Thank you for posting on the Xbox forums. I'd be happy to help troubleshoot the issue.

On the newer Xbox (Beta) app, the installed games should be listed in the left margin on the home page after logging in. If you do not see the games listed, then try re-installing the app, just right click and then uninstall. Once removed, go to https://www.xbox.com/xbox-game-pass/pc-games/,
click get started and then Download app.

Can you see your installed games in one spot in the Xbox Console Companion app?

Installed games missing form XBOX App