Installed football manager 2023 from microsoft store and it wont start, How do I solve the...

Hello Ollie Reeves,

Welcome to Microsoft Community.

I can see that you are having trouble with Football Manager 2023. There are a few possible reasons why the game won't start from the Microsoft Store. Here are some steps you can try to solve the issue:



- Make sure your Windows 10 is up to date. You can check for updates by going to Settings > Update & Security > Windows Update.

- Make sure you have enough disk space on your PC. You can check your disk space by going to Settings > System > Storage.

- Make sure you have a stable internet connection. You can test your connection by going to Settings > Network & Internet > Status.

- Make sure you are signed in with the same Microsoft account that you used to purchase the game. You can check your account by going to Settings > Accounts > Your Info.

- Make sure you have activated the game code from CDKeys. You can activate the code by going to https://redeem.microsoft.com and following the instructions.

- If none of these steps work, you can try resetting the Microsoft Store app. You can do this by going to Settings > Apps > Apps & Features > Microsoft Store > Advanced Options > Reset.



Also perform the problem launching game troubleshooting found on this link: Troubleshoot issues with the Xbox app for Windows | Xbox Support

I hope this helps you resolve the issue and enjoy the game. If you need further assistance, please let me know.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Hi, Jens. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the steps one at a time to resolve the issue.

Solution 1: Repair the Gaming Services app.

Please go to Settings > Apps > Apps Features. Select Gaming Services, then click Advanced options. Click the repair button, try launching the game again using the Xbox app and see if it works.

If that doesn't work, please also try repair or reset the game.

Solution 2: Uninstall and reinstall the Gaming Services App

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to install the game again.

Solution 3: Try to uninstall and reinstall the game.

For reference, you can also try the rest of the steps from this link,

https://support.xbox.com/en-US/help/games-apps/...

Hi there!

Please check your order history if you have purchased the game successfully through https://account.microsoft.com/services.

You may also visit the link below if there's an option for you to install it to your device.
https://www.xbox.com/games/store/football-manag...

Is this the exact copy that you are launching?

https://www.xbox.com/en-US/games/store/football...