Installation stopped, using discs, offline

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with installing your game discs.

Have you also tried installing these games on another storage device?

Installing it offline is also part of the solution for this type of issue, in any case that this is still not working and even on a new console this usually means that there is already a problem with the disc itself. The disc might already be corrupted for some reason and that is why it is no longer installing even offline.

I suggest to try a different copy of the disc and see if that helps install the game. Since there is nothing wrong with the console or your profile.

Offline install only installs the disc. Here are the steps to installing
offline.

Go to solution 2 Take your console offline and install the game.

It could be that an update is causing the installation to stop. Try taking the console offline for the duration of the disc install to see if that helps (delete the current install before you try this)

Hey there, is the game in question a physical disc or a digital purchase?

A physical disc, it seems that it's only this game too. other games from discs install perfectly.

Only one answer at this point, a damaged disc.

Okay, let's try doing an
offline install of the game and let us know if that helps.

Hello Sophia,

Thank you for posting on the Xbox forums. We understand that you are being asked to purchase Grand Theft Auto V when you are installing it on a disc. We recommend cancelling the installation and installing the game offline. We have a support article
that explains
how to install a game while offline. This will allow the console to install the game through the license on the disc while the console is offline. Then you take the console online and finish installing any updates. Be sure to let us know the results Sophia!