Installation Stopped! Help with digital downloads?

DairyDude999 · Dec 3, 2014

About 2 weeks ago some games started to give me trouble when I would download them. They would never get to 1% instead telling me "Installation Stopped". I have a grocery list of games and apps that refuse to install including: FXNow, Call of Duty: Ghosts,
Chariot, Ryse: Son of Rome, Crimson Dragon, and now Game of Thrones - A Telltale Series.

These are games that I have played before, just bought, etc. All Digitally.

All of the help I can find online seems to be for disc users, any one else come across these issues? Anyone know a solution? I have done a hard reset as well as deleted all files for the games in question.

Thanks for your help and time, Happy Gaming! ~

:)

金戈 · Dec 3, 2014

Digital game having "Installation stopped" error

My very first Xbox One game has downloading and installing problem

Game: Halo Master Chief Collection, digital version without disc.

Problem: prompting "installation stopped" error messages repeatedly, with error code "0x80070193".

Details:

First of all, it's not a system, storage or basic network problem. I have latest system update, plenty of storage space, and normal network condition. Anything else other than Halo installation is fine.

I have tried to resume installation after the error, and the status turned into "queued" from "installation stopped", but always turned into "installation stopped" again without further progress.

I even tried to cancel and restart installation, but the same error happened again and again.

It's really frustrating. Pleas help ASAP. Thanks.

DRAGONx671 · Dec 3, 2014

Installation or update not working

just recently bought an xbox one s. Trying to redownload all my games and it all keeps saying installation stopped. This is for digital downloads and updates. Nothing works. Please help

onyxishere · Dec 4, 2014

Does your gamertag's region (country) match your physical region?

onyxishere

Does your gamertag's region (country) match your physical region?

Thorwulff

Wifi connection, and installed a new router recently..so defs think is either the new router or the ISP, as when I use my phone as a hotspot, downloads resume. Thanks for the pointer!

DominumStige

Hi!

As suggested, try to connect the console with an ethernet cable. Then try to clear the alternate MAC address from the console: Settings->Network->Network Settings->Advanced Settings->Alternate MAC Address->Clear->Restart.

Also, try to set a
static IP to the console so you don't have any conflicts with DHCP or filters on the router.

Finally check that all ports are open on the router.

Thorwulff

I am connected to the internet, and my Xbox Live services are all running fine. Like I said, I have tried all the options as offered on the Xbox Troubleshooting pages, and still the issue continues.

AaronChallanger

i have never encountered this issue but try unplugging the hardrive then replugging it in. Maybe try deleting the game then installing it fully on the hard drive

Installation Stopped! Help with digital downloads?