Installation Stopped - Disc damaged or dirty error - October 2017 after update

Discus and support Installation Stopped - Disc damaged or dirty error - October 2017 after update in XBoX on Consoles to solve the problem; I recently bought the Xbox One version of Assassin's Creed IV: Black Flag. Excited, I inserted the disc into my Xbox One S for installation. After a... Discussion in 'XBoX on Consoles' started by KuroGrell, Oct 21, 2017.

  1. KuroGrell
    KuroGrell Guest

    Installation Stopped - Disc damaged or dirty error - October 2017 after update


    I recently bought the Xbox One version of Assassin's Creed IV: Black Flag. Excited, I inserted the disc into my Xbox One S for installation. After a little bit, the system told me that "Installation Stopped" after it had reached to 32%. It also told me
    that the disc may be damaged or dirty, and that I should remove and reinsert the disc or try a different disc.

    After a while of messing around, I concluded that it was the disc. After all, I had bought a pre-owned disc, and when I obtained it it had been handled and cleaned carelessly, to say the least.

    Taking it back to GameStop the next day, I returned it and brought home a different disc of the same game, pre-owned as before. Same error message. Still stops at 31%.

    I've tried all the methods online. I've spent hours looking up how to fix and found no clues, nothing that fixes my issue. Nothing. Nothing!

    Hard resetting does not work. Installing offline does not work. Deleting my gamer profile does not work. Clearing my local save data does not work. Cleaning the disc does not work. Etc! This entire issue happened after the recent large update, and I'm suspecting
    that THAT may be to blame.

    Though I haven't recently installed a different game on my Xbox, I have inserted other discs to be played, and I've had no issues. I don't believe my disc drive is to blame, and I've only used 34.2% of my Xbox's storage.

    Is there any obscure fix for this issue that I have somehow overlooked? Is the latest October 2017 update to blame? Is my Xbox One S ready to quit on me despite barely being a year old?

    Please, help me.

    :)
     
    KuroGrell, Oct 21, 2017
    #1
  2. xXlegitKevinXx
    xXlegitKevinXx Guest
    Black ops 3 disc not downloading

    So I got the disc version of Black ops 3 and it comes with nuk3town and I download it and in 3% it says"Installation stopped: Disc might be dirty or damaged" and its not damaged or dirty I JUST got it. Please help.
     
    xXlegitKevinXx, Oct 21, 2017
    #2
  3. Run in blind
    Run in blind Guest
    Need help with error codes.

    Can someone help me with these error codes. "New game disc" downloaded 46% and stopped. Will not load any more, repeats dirty disk or damaged, error codes (0x87e00005 & 0x87e00064). Game is, The Elder Scrolls on line tamriel unlimited.
     
    Run in blind, Oct 21, 2017
    #3
  4. KuroGrell
    KuroGrell Guest

    Installation Stopped - Disc damaged or dirty error - October 2017 after update

    Issue has been fixed! Here it is:





    ncutt010

    • 1
    • 1y ago
    Found a similar fix!!!

    1) uninstall Blu-ray app

    2) when you get the installation stopped error go to the game in the xbox store. A button should say "install" in the xbox store

    3) remove your disc and immediately click the install button in the xbox store. This will download the game instead of installation it from the disc.

    Takes much longer but worked for me.
     
    KuroGrell, Oct 22, 2017
    #4
  5. KuroGrell Win User

    Installation Stopped - Disc damaged or dirty error - October 2017 after update

    Issue has been fixed! Here it is:





    ncutt010

    • 1
    • 1y ago
    Found a similar fix!!!

    1) uninstall Blu-ray app

    2) when you get the installation stopped error go to the game in the xbox store. A button should say "install" in the xbox store

    3) remove your disc and immediately click the install button in the xbox store. This will download the game instead of installation it from the disc.

    Takes much longer but worked for me.
  6. Obsessive Power Win User

    Flight sim 2020 cyclical disk error

    Hi,

    This error is a disc read error. A cyclic redundancy check (CRC) is an error reading the data from a disc. There could be a number of reasons for this:

    • The data on the disc is corrupt (highly unlikely)
    • The area of the disc being read is dirty or damaged
    • Your PC DVD drive laser isn't working as it should or the diode is dirty

    The main part of of MSF2020 can be installed on practically any drive, it does not need to be C:\. Mine is installed on my internal SSD F:\ drive.

    Check the disc isn't dirty or damaged. If it's dirty clean it with a soft none-abrasive cloth.
  7. MrXX ol Win User

    playing game disc offline

    I tried installing it but it kept saying my disc is dirty or damage but it isn't and giving me error 0x87e00064
  8. AridLizard Win User

    Xbox one X download stopped with every game I try

    that error is an I/O error.

    it's usually associated with a dirty or damaged disc. your local library or video game retailer might have a disc cleaning service if that is the issue.

    I don't know if you've tried, but restart your router as well and see if the update will install from the store.
  9. Marco Arts Win User

    Installation Stopping

    i cant even install it on my new XB1S console it stops at around 7% saying the disc is dirty or damaged but i can install it without problems on my old xb1 console
Thema:

Installation Stopped - Disc damaged or dirty error - October 2017 after update

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