Installation of XBox PC (XGP-Gears 5, Dishonored 2, etc) never finishes (Endless Loop),...

Discus and support Installation of XBox PC (XGP-Gears 5, Dishonored 2, etc) never finishes (Endless Loop),... in XBoX on Windows to solve the problem; Installation of Gear 5 never finishes (Endless Loop), Can't Delete, Can't Re-install Description Upon finishing installation of Gear 5, system... Discussion in 'XBoX on Windows' started by jayjun911, Oct 26, 2019.

  1. jayjun911
    jayjun911 Guest

    Installation of XBox PC (XGP-Gears 5, Dishonored 2, etc) never finishes (Endless Loop),...


    Installation of Gear 5 never finishes (Endless Loop), Can't Delete, Can't Re-install

    Description

    Upon finishing installation of Gear 5, system notification pops up says it's "Gears 5 just got installed, check it out"

    However, the Gear can't be launched from anywhere (not from start menu, not from xbox app)

    Environment

    - Win10 Pro / 1905 with XGP subscription

    Repro Steps

    - Start downloading Gears5

    - Taking a while, so rebooted a couple times and resume downloaded (not sure this is relevant step)

    - Download completes and notification toasts "Gears 5 just got installed, check it out"

    Symptoms with Start Menu

    - In start menu, Gears 5 shows up with down arrow icon. Selecting it opens up MS Store, with Installation button (not launch)

    - At the same start menu -> More, has sub-menu only has 2 items (clear list and remove from the list)

    - At the same start menu -> Uninstall, doesn't do anything, but removing down arrow icon. (This menu item reappears once selecting installation from xbox app)

    Symptoms with XBox App

    - In XBox (Beta) app, Nothing listed under left side of pane, all, installed, queue, nor needs attention section

    - In Xbox (beta) app, find gears 5, then installation button shows up (not launch). Installation button will cause the windows notification, says got installed.. (gives down arrow icon on start menu), then changes immediate back to installation
    button (infinite loop)

    Symptoms with Settings -> Apps & Feature

    - There's nothing in apps & features under settings, thus can't be uninstalled.

    Symptoms with File System -> Apps & Feature

    - Disk size indicates ~60Gig of space is already taken

    - C:\Program Files\WindowsApps\ is protected, can't be accessed with elevated permission.

    - After adding myself audit permission and owner through security setting I was able to browse.

    - Problem file seems to be located at C:\Program Files\WindowsApps\MSIXVC\1E66A3E7-2F7B-461C-9F46-3EE0AEC64B8C, full 60 Gig space

    - Even with elevated permission, audit permission, I was not able to delete the file.

    - it just taking up 60 Gig of my SSD, can't delete, can't play, can't move, can't reinstall, can't anything.

    Things Tried and To be Done

    - Reinstall, Uninstall, Deleting, Launching, all failed.

    - From other thread, following was suggested "go to your Settings, System, Storage, Temporary Files, and it’s listed in Delivery Optimization Files.", I'll try it later today and post the result.

    - If this step doesn't help, I'll try enter into the safe mode and try deleting MSIXVC contents.

    Request To Support Team

    It's a P1 issue. It's obvious that many other experiences the same problem. Please, escalate to the dev team.

    :)
     
    jayjun911, Oct 26, 2019
    #1
  2. Eliaxxz23 Win User

    Installation of XBox PC (XGP-Gears 5, Dishonored 2, etc) never finishes (Endless Loop), Can't Delete Either

    Hi bro, probably is too late but I had to go into safemode with no internet and into C:\WindowsApps\MSIXVC

    and deleted all three of these files, the first one had the 70 GB's but figured the ones with similar names had to be removed as well. after that just restarted and tried again and it worked.

    1E66A3E7-2F7B-461C-9F46-3EE0AEC64B8C

    1E66A3E7-2F7B-461C-9F46-3EE0AEC64B8C.xvi

    1E66A3E7-2F7B-461C-9F46-3EE0AEC64B8C.xvs

    Thanks a lot for this thread, if it wasn't for it I probably wouldn't have found the solution.
  3. jayjun911 Win User

    Installation of XBox PC (XGP-Gears 5, Dishonored 2, etc) never finishes (Endless Loop), Can't Delete Either

    Posting what I've gone through. Settings->System->Storage->Temp Files->Delivery Optimizations (I deleted, it was not full 60Gig, but some ~100mb ish)

    It didn't delete the tmp content in MSIXVC folder. I successfully deleted Gears 5 related file in safe mode + changed permission / audit mode.

    It at least returned to the normal 'beginning' state, but I'm not reinstalling 60Gig file until I know more about the alert that @NeoDan mentioned above

    Things Tried and To be Done

    - Reinstall, Uninstall, Deleting, Launching, all failed.

    - From other thread, following was suggested "go to your Settings, System, Storage, Temporary Files, and it’s listed in Delivery Optimization Files.", I'll try it later today and post the result.

    - If this step doesn't help, I'll try enter into the safe mode and try deleting MSIXVC contents.
  4. jayjun911 Win User

    Installation of XBox PC (XGP-Gears 5, Dishonored 2, etc) never finishes (Endless Loop), Can't Delete Either

  5. NeoDan123 Win User

    Installation of XBox PC (XGP-Gears 5, Dishonored 2, etc) never finishes (Endless Loop), Can't Delete Either

    There is an alert out that prevents Gears 5 being played at the moment.
  6. XBF Leo G Win User

    Installation of XBox PC (XGP-Gears 5, Dishonored 2, etc) never finishes (Endless Loop), Can't Delete Either

    Hello!

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will
    be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!
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Installation of XBox PC (XGP-Gears 5, Dishonored 2, etc) never finishes (Endless Loop),...

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