Insider Hub Update Fried My Controller

I updated my Xbox console with the Insider hub updates and some way after turning on the Xbox one console the update completely blew out my controller. It was working fine before the update, but afterwards it was moving on the screen rapidly and then it
completely stopped working. I talked to Microsoft and they would not replace it. I wanted to know has this happened to anyone else and was did Microsoft resolve the issue. I've removed my console from the program and now I'm going to have to buy a new controller.
Would like to hear back from others on if this is something that has happened to them. Thanks.

:)

 

My internet keeps going off when update/download xbox insider hub

when I update or download the Xbox insider hub my internet goes off out of no where then says installation stop Xbox insider hub

 

got this error "there was something wrong with your network" when launching xbox insider hub app

I have encountered this error when launching xbox insider hub app from within xbox one.

and sometimes "excep_fromHresult 0x80072eff (0x80072eff)

I am trying to download preview update from xbox insider hub, but never was able to download a preview update.

The same error happens when pressing xbox logo on the controller for 5 seconds and try to report a problem.

Please help.