Information is up to date

Moms Kitten · Dec 14, 2016

All of my billing info is correct and up to date

:)

XBLRewards8 · Dec 14, 2016

information is up to Par

Hello SeraphimSpectre,

This notification should go away by the end of next week. If it returns, let us know as soon as possible as it will be a more accurate indication that your emails are not being delivered.

SeraphimSpectre · Dec 14, 2016

information is up to Par

The information regarding my account is correct and up to date. Thank you.

XBLRewards8 · Dec 15, 2016

Hello Moms Kitten,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet told us when to expect a deployment of a resolution of this error. We apologize for the inconvenience,
and ask for your patience while our other team works on a solution.

XBLRewards8

Hello Moms Kitten,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet told us when to expect a deployment of a resolution of this error. We apologize for the inconvenience,
and ask for your patience while our other team works on a solution.

alextorres200

Try signing into your account at account.microsoft.com and make sure that the information there is up to date this is where you would be adding that information.

It is up to date.

johnboy 1703

Contact information is up-to-date but still no contact.

Josh With Dosh

Hi there,

Is your billing information up to date ??

Njal the Blue

Hi, having searched, it would appear from information on their site, that a chat adapter is needed: https://www.audio-technica.com/cms/headphones/96eeada29d21f735/index.html
How relevant and up to date that information is, I am not sure. You could contact the manufacturer for up to date information.

Information is up to date