Informacion de experiencia[Experience information]

Hello FireStew,

Thank you for your post. I underestand you are applying to be a Minecraft Partner. For support with your application, it's best to visit the

Microsoft Partner Center Support page.

I hope this helps.

Web translation:

Information request

Hi, I have an xbox live card that was given to me, but I can not apply it for belonging to the Brazil Region instead of the USA Region, where I am registered.

How can I change the card inside Microsoft to the correct region?

With the seller do not achieve anything!

And I can not find an help item in xbox live or microsoft.

Thank you

Response:

Hi there,

I'm afraid it's not possible to change the region of the card itself, it's best to return the card to the giver since you won't be able to redeem it.

Hi iosirt,

Thanks for coming to the forums for this question. As previously stated by our Ambassador, it is not possible to change the region of the card you received. You would need to contact the seller to obtain either a refund or a card for your correct region
in order to resolve this particular issue.

Microsoft gift cards terms and conditions

I hope that this information helps out.

Danos un poco mas de informacion, que es lo que estas tratando de hacer?

Hola! la app te despliega algun error? nos podrias brindar un poco mas de informacion

[Translation - Hello! Does the app show you an error? you could give us a little more information ]