Infinite loop on daughter's account login for accounts.microsoft.com

This did not fix the issue. It is still continuing with the infinite loop.

Hey there, Tony Semana

Welcome to the Microsoft Community.

please can you close the browser down, or game, and clear your cache. Then try again with the authentication.

Merry Christmas,

Nathan

Hi, Nathan! It's my pleasure to assist you with this today..

Please follow these steps and see if it will help fix the issue.

Make sure that Passwordless Account and Two-step verification are not enabled here.

https://account.live.com/proofs/manage/additional

Update your password here.

https://account.live.com/password/Change

Sign in here using the new password.

https://www.xbox.com/en-US/

Then, follow these steps. Make sure to close any games and applications before proceeding.

Check Your PC’s Date and Time Settings:

Ensure your PC’s date and time are accurate for proper connection establishment.

Press the Start button, then select Settings.

Go to Time & Language > Date & Time.

Ensure the Set time automatically toggle is turned on.

Open the Microsoft Store by pressing Windows Key + S, typing Microsoft Store, and selecting App Settings.

Click on Repair and then Reset the app.

Repeat the same process for the Xbox App.

Restart Your Device:

After repairing and resetting both apps, restart your device.

Sign back into both the Xbox App and the Microsoft Store using the same email.

Check if this resolves the issue.

Let me know if that works. Thank you!

My forza shows the login screen than comes back to login screen, when I press enter again it briefly shows a login screen and comes back to the title screen again... a infinite loop is set and I cant even test

Hello Tyler,my name is Marvina, I will be happy to help you.

I am very sorry that you are going through this problem, I also went through something similar a couple of months ago and the only solution or option you can have at this moment is the recovery form that I will leave you below, there you will have to complete some information that is requested. to verify that you are the owner of the account.

https://account.live.com/acsr

Support cannot help you in this type of case, however, if you wish to contact them you can do so through the following link, perhaps they can provide you with better information/help that may be useful to you.

Support: https://support.xbox.com/contact-us/

Now, regarding Microsoft security, I wanted to mention that they always advise users to activate two-step verification (MFA) to provide greater security to accounts and so that these types of cases do not occur again. If you want more information on how to activate two-step verification, you can access the following link.

https://support.microsoft.com/accou...-account-c7910146-672f-01e9-50a0-93b4585e7eb4

I hope I have answered your question correctly, I wish you a Merry Christmas.

Sincerely,
Marvina.