Infinite loading screen, cannot sign in.

Nickol A · May 15, 2023

Whenever I open the new minecraft launcher, I click "sign in with microsoft account" (because that's the account I have) and then it shows the loading screen with the blue and yellow cubes, but nothing happens. I've tried logging in through the mojang account button, and that doesn't work.

I've tried everything I've heard of.

- updating my system (even the optional updates!)

- repairing + resetting everything through app manager

- deleting + reinstalling *everything*

- signing out + back in on *everything*

- restarting and force restarting my pc

i've even tried all the "run" commands I've seen.

if it has any bearing on this, my computer is a lenovo yoga 7 and the specs are more than enough for mc according to the windows store.

at this point I'd take any help I can get so it would be a huge help if anyone has suggestions!

:)

Charlie_GE

Hello I have the same issue but cant find the fix for it

I have

-windows v.21H2

It was working before but it doesnt work now and I havent played it in a while so I dont know why

Geri M.

Hi Nickol A,

We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.

Kind regards,

Moderator

Microsoft Community

Geri M.

Hi Nickol A,

Welcome to Xbox Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

As per description, you have done most of the basic troubleshooting steps to fix the problem and still the same, the issue is there.

Let us check on this together and sort this out to assist your concern. However, before we proceed, we would like to ask few questions about it.

What is the current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
Xbox app and Gaming services version? Xbox app > select Profile picture > Settings > About.
Was this working before?
Recent activity or changes made before the issue appeared?

These above questions would help us provide the necessary information. Once we have gathered all the information, we will formulate the viable solution to help you with your case.

For the meantime kindly check Minecraft article and check if this can help you. Minecraft for Windows FAQ | Minecraft Help.

You may also try to uninstall your profile and see if it helps.

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

We will be glad to follow up and help you.

Sincerely,

Moderator

Microsoft Community

schnurren

Hello LP12389,

I was trying to get you some workarrounds for this, and I found this on Forza forums : https://forums.forzamotorsport.net/turn10_postsm971814_Stuck-in-an-infinite-loading-screen--PC.aspx

Check the solution explained in this specific post to see if it works for you :

https://forums.forzamotorsport.net/turn10_postsm1108098_Stuck-in-an-infinite-loading-screen--PC.aspx#post_1108098

ElXxGamerxX

I have the same problem, does your forza havr infinite loading screen?

Infinite loading screen, cannot sign in.