Incorrect Warranty Information

I bought it directly from Microsoft also it is a battery pack for a series controller.

Thank you for responding

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Maskedg

Please answer the following questions to assist you properly :
What happens exactly when you try to register the serial? Are you receiving an error message?

Where did you purchased the accessory? Directly from xbox.com? Or from a third party sel What
Are you trying to register the controller from here, right?
https://account.microsoft.com/devices?refd=acco...

PS: Don't share your email or the controller serial number. Here in the forums no one can access / modify account details or similar due to privacy and security reasons

As far as I know the warranty for a replacement is 90 days.
But you can double check that with Microsoft

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this DR.

You can update your warranty if the date displayed doesn’t match with the one from your receipt.
If you need to know what is a valid proof of purchase check this article
https://support.microsoft.com/en-us/topic/updat...

For this purpose the best option is reach the Microsoft store sales support

https://www.microsoft.com/en-us/store/b/xbox-deals

Where says “questions? Talk to an expert”

You’re welcome!
I think that you can use that email as a proof

Don't hesitate to reach the community forums if you need help in the future
For now take care and have a good day