In the xbox accessories app when I press configure then make a profile, the profile doesn't...

Hello! In order to fix this, try going into your settings, Devices & Streaming, Accessories (The Xbox Accessories app is faster too), press the "Configure" button, then either edit profile one to your liking or press default to go back to the bare bones
settings.

Hello Gravy BB,

Welcome to Xbox Forums. We appreciate you for sharing your concern with us.

We understand your having issues with the Xbox Accessories app. It seems that some of the steps were already tried from your end. Let us go ahead and proceed checking what we can do best to help address your concern.



To proceed, I would suggest checking if there are any updates available for the Xbox Accessories app. You can do this by opening the Microsoft Store app on your PC, clicking on the three dots in the top right corner, and selecting "Downloads and updates". From there, you can check for updates for the Xbox Accessories app.



If there are no updates available, I would recommend trying the following steps:

• Reset your controller to default settings: You can reset your controller to its original factory configuration by selecting your controller in the Xbox Accessories app, choosing to configure, selecting a profile, and then selecting Edit > Restore to default.
  
• Delete your profile: You can delete your profiles by opening the Xbox accessories app on your PC, scrolling to your Elite Wireless Controller Series, selecting configure, selecting a profile to adjust or create new one, and then selecting Edit > Delete.
  
• Create new profiles: After deleting your old profiles, you can create new ones by opening the Xbox Accessories apps on your PC, scrolling to your Elite Wireless Controller Series, selecting Configure, selecting new profile, fiving your profile a name and then, configuring your chances.
  

Source: Configure your Xbox Elite Wireless Controller Series 2



If the issue persists, you can try deleting the Xbox Accessories app files manually. Here are the steps to do that:



1. Press the Windows key + R on your keyboard to open the Run dialog box.

2. Type %localappdata% and press Enter.

3. Locate the "Microsoft" folder and open it.

4. Locate the "Xbox Accessories" folder and delete it.

5. Restart your PC and reinstall the Xbox Accessories app from the Microsoft Store.



I hope this helps! Kindly let us know if there is any misunderstanding or clarification of our description by sending us a reply.

Kind regards,



Microsoft Community Moderator

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your controller button mapping.

If I may ask, is this on your Xbox console or are you using this on PC?

What type of controller do you have?

If you are on the Xbox system, you can check this from the accessories app and configure your controller from there.

Press the Xbox button  to open the guide.

Go to Profile & system > Settings > Devices & connections > Accessories.

When the Xbox Accessories app launches, select Configure under the accessory that you want to adjust. Check if you can adjust them there.

For PC,

You may download the Xbox accessories app from the MS store app and configure your controller there.

Can you also check that your buttons are configured to the default in the Xbox Accessories app? It lets
you change the mapped buttons on the controller, and that might be causing the issue?

What actions are you seeing when you press the button? Any action at all? Another thing to check might be that the game has to be launched from the profile you're signed in as and trying to play? If another profile launched the game, I know that causes
some issues with controls and what happens on screen.

I used to have 3 different configured profiles on the xbox accessories app, which I could change between, while playing, at any moment using my controller profile button .
now 2 of the profiles," profile2" and "profile3", names have changed names to "default" and the settings are now default as well.
when I enter configure mode, the only one Im allowed to configure is "profile1" the 2 other "default profiles have no options to make any changes.
I've reset the app in the windows 10 settings, uninstalled & re-installed 2 times and it always reverts back to the original settings and names that I used.
where do these xbox accessories app files save and how can I delete everything so I can start fresh??
this is very frustrating, as the app worked fine for years, I changed nothing and now Im stuck ..
please help.
Sincerely
G