In game data loss due to Microsoft remotely forced my external storage device to disconnect...

To add to the above, bear in mind that, whilst your game may be on disc, it is installed on whatever hard drive you dictated...the disc is only then needed to verify ownership when you play the game. Sounds like the game was installed on the external drive and that had an issue which would have shut the game down

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

No, Microsoft has not sent any signals remotely to disconnect your external hard drive. External hard drives are slower than internal hard drives and much slower than SSD and even slower compared to newer SSD's. This happened because there was too much data being used too much on the external hard drive and it couldn't hold up either because the game is heavy or because the external hard drive like all things tends to get worse over time until it checks out at the end of its useful life. To prevent this from happening again, graphically leave heavier games in the console's internal memory and move lighter games to the external hard drive.

No clue on the error code as I can't find it listed anywhere, As to it abruptly quitting your game, usually hardware will shut things down to protect itself if there is a fault. If it's an Xbox One, then there has been issues with an Update that caused the console to sometimes not recognise the device.

Regarding your last question, not entirely sure if that was a serious question: How exactly would a person go about downloading AV software into their brain so it could work? AV software only works on whatever it is installed on...so it will work on a PC or laptop but it won't stop your Smart washing machine being infected with a viris if someone hacked into it. And AV software does not work on biological beings, same as it won't work on your household pets either

Hi there,

just to be sure, are the games installed on the internal storage device or an external storage device?

If they are installed on an external storage device, please try and see what happens if the game is installed on the internal storage device and the external storage device is disconnected.

If the game doesn't allow you to stream it from external storage, unfortunately there isn't anything to force it, what you could do is try remote mode from another device, for example from the mobile app or from another PC (if you're using one)