Improper charging on the card

BrucePessoa · Dec 11, 2017

I've ordered a Live Gold with credit card. Although, in the plataforma of Xbox One was written "Try it free for 1 month", the order was debited from my card. As I've already paid, can I change to GamePAss? It's more interesting for me.

:)

II MR DIABLO II · Dec 11, 2017

GAMESTOP XBOX ONE ONLINE PREORDERS

Gamestop.com will start charging credit cards on NOV 17th

IZZBERG · Dec 11, 2017

When will Microsoft charge my creditcard if i order the Xbox One on Xbox Live?

Actually, Microsoft Store will start charging the Credit Card starting on November 15, 2013

Smwutches · Dec 11, 2017

You would have to try contacting support and speak to billing. They would have to refund the purchase and you would need to purchase game pass if that's what you want. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You would have to try contacting support and speak to billing. They would have to refund the purchase and you would need to purchase game pass if that's what you want. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

{Parity}

Use this link to contact Xbox Support https://beta.support.xbox.com/contact-us

XBF Leo G

Hello VitorLopes5,

Thank you for posting on the Xbox forums. We understand that you have a transaction on your order history, and you are not sure what it is for. We recommend following parity's instructions and contacting the
Xbox Support Team. They will be able to investigate the transaction, and provide you with a description of what the transaction was for. We will provide steps on how to contact
the support team. Be sure to let us know the results!

How to contact the Xbox Support Team:

Click the support team link we provided
Select Contact Us
Select Subscriptions & billing in the first drop down box
Select I don't recognize a charge in the second drop down box
Select Next
Select Chat Online or Request a call

ThisGameIsSucky

Você deve tentar ir para a página da conta no site da Microsoft. De lá navegar para o topo da página onde diz "Pagamento e Faturamento." Você deve clicar em "Order History," isso deve mostrar-lhe a natureza do seu encargo. Para mais perguntas, entre em contato
ou veja a página de reembolsos digitais nos links abaixo.

https://beta.support.xbox.com/contact-us

https://beta.support.xbox.com/help/...scriptions/digital-goods-subscriptions-refund

[Translation-You should try to go to the account page on the Microsoft website. From there navigate to the top of the page where it says "Payment and Billing." You must click on "Order History," this should show you the nature of your charge. For
more questions, please contact or see the digital refunds page in the links below.]

EzequielNeves19

Hi, my name is Ezequiel and thank you for your question and for reaching out. Hello PeptoAbyss how are you?

You need to ask your bank or credit card company to cancel the amount.

I believe someone used your card in an improper and fraudulent way.

Improper charging on the card