Impossible to use my code for adding 12 months to my gold account

Discus and support Impossible to use my code for adding 12 months to my gold account in XBoX on Consoles to solve the problem; Hello, I've just bought a card 12 month xbox gold because my abonnement end on dec 6th. I try to use the code, The system knows the code and propose... Discussion in 'XBoX on Consoles' started by ComaPlume728793, Nov 5, 2017.

  1. ComaPlume728793
    ComaPlume728793 Guest

    Impossible to use my code for adding 12 months to my gold account


    Hello,

    I've just bought a card 12 month xbox gold because my abonnement end on dec 6th.

    I try to use the code, The system knows the code and propose me to activate the automatic abonnement.

    And then ...

    PUR-ConversionBlockedCurrencyCountryMismatch

    DzoHmlyMvfWr27Ei0hJtKc.0.4.9

    2017/11/06 - 09:17:29 UTC

    And I don't know why because I've never had the problem before!

    The system aks me then to change the language of the store in the system to buy Office 365.

    Someone can help me please?

    Thanks in advance,

    Cordially

    Christophe

    :)
     
    ComaPlume728793, Nov 5, 2017
    #1
  2. Xenomorph V4
    Xenomorph V4 Guest
    xbox failing to register new gold membership

    I recently had my x box live gold membership expire, so i added a pre-paid 12 months x box live gold card to my account, however after my console accepted the code and "supposedly" added the 12 months gold my console, it refused to allow me access to multilayer
    and party functions claiming i had no gold on my account despite s just adding 12 months and tried promoting me to buy some more x box live gold, has this happened to any one else and any suggestions to fix this issue?
     
    Xenomorph V4, Nov 5, 2017
    #2
  3. Killamaneboii
    Killamaneboii Guest
    Rewards question

    Okay so i clicked on the rewards thing and it says if i renew my 12 month gold i get 200 MSP? so i still have til feb til it expires but if i put in 12 month gold code from a card i bought at walmart ill get 200 MSP just for adding 12 months?
     
    Killamaneboii, Nov 5, 2017
    #3
  4. D.dec Win User

    CARTE ABONNEMENT XBOX LIVE GOLD AVNT MIGRATION VERS XBOX GAME PASS ULTIMATE (XBOX LIVE GOLD AVNT MIGRATION TO XBOX GAME PASS ULTIMATE)

    Ok i understand your answer, but that i want it's to use my live gold before subscribe to GPU.

    Because after my 12 months live gold give me 4 months of GPU, if i can use it now , also it give me less than 12 month because the maximum is 36 months.

    it's impossible to convert code 12 months live gold in 6 months or change code again other ??

    Thanks to you and excuse me for bad english (french)
  5. Smwutches Win User

    I put a 12 month gamepads subscription in on 1/5/2023 and it expired on May 23 2023 how?

    Did you have Game Pass Ultimate at the time you added the code and may have added a 12 month Gold or standard Game Pass (not Ultimate) code? That would cause the code to be added for 4 months rather than 12.
  6. Smwutches Win User

    Gold pass vs Ultimate

    If you have just Gold currently and are adding the Ultimate code, the Gold will be upgraded to Ultimate and you'll actually have 15 months of Ultimate.

    The code is only added as 4 months of Ultimate if you have Ultimate and are adding a 12 month Gold or Game Pass to that. Not the opposite.
  7. JoshCostica Win User

    Gold to Game pass ultimate

    What if I buy a 12 month code and a 3 month code and load them on to my account. Will I be able to convert the 15 months of gold to GPU?
  8. Smwutches Win User

    I ordered Xbox live gold 12 months and got Xbox game pass ultimate 3 months

    When you already have Ultimate and you add a standard Gold or Game Pass code, it will convert the code to Ultimate at a ratio based on price rather than time. 12 months of Gold is equal to 4 months of Ultimate. If you want to use the full 12 months of just the Gold, you would need to cancel your Ultimate or wait for it to run out before adding a new code.
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Impossible to use my code for adding 12 months to my gold account

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