Impossible to play Halo Wars 2

Discus and support Impossible to play Halo Wars 2 in XBoX Games and Apps to solve the problem; Hi everyone ! I have a big problem. I can't play Halo Wars 2 since yesterday. After a long absence, i uptaded my game but the update was corrupted. So... Discussion in 'XBoX Games and Apps' started by PrimarchArtanis, Jul 20, 2019.

  1. PrimarchArtanis
    PrimarchArtanis Guest

    Impossible to play Halo Wars 2


    Hi everyone !

    I have a big problem. I can't play Halo Wars 2 since yesterday. After a long absence, i uptaded my game but the update was corrupted. So i uninstalled the game. But when i launch it, it doesn't work anymore. The installation is stopped at the beginning and
    i have a notification with this error "0x80070002 ".

    How i fix this ?

    Thanks for yours answers (and sorry for my english, it's not my mother tongue

    :)
     
    PrimarchArtanis, Jul 20, 2019
    #1
  2. PrimarchArtanis Win User

    Impossible to play Halo Wars 2

    Hi !

    I have already read this article before coming here ^^'. I have space on my hard drive, i have updated my console and i have the correct xbox profile (and the Xbox Live service Status are working).
  3. {Parity} Win User

    Impossible to play Halo Wars 2

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  4. XBF Crystal P Win User

    Impossible to play Halo Wars 2

    Hi there PrimarchArtanis,

    Thanks for the reply. Yes, you are correct the next step would bea
    full factory reset of the console, Reset and remove everything.


    • Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.

    If the issue persists, I recommend to contact Customer Support for more troubleshooting steps associated
    with the game license on your account.

    Hope this helps.
  5. PrimarchArtanis Win User

    Impossible to play Halo Wars 2

    Hi again !

    It's still not working (Same Error, again and again at the Launch/ installation of the game.). The next step is "Reset and remove everything",
    i presume ? :)

  6. XBF Crystal P Win User

    Impossible to play Halo Wars 2

    Hi there PrimarchArtanis,

    Thanks for the reply. In reference to trying the above troubleshooting article, the next step is to troubleshoot the operating system on the Xbox One.
    Try doing a soft factory reset of the console, Reset and keep games
    and apps to help reset the operating system.

    • Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.

    Try this out and let us know the results.
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Impossible to play Halo Wars 2

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