Impossible de me connecter sur BDO [Translate] Unable to log on to BDO

Discus and support Impossible de me connecter sur BDO [Translate] Unable to log on to BDO in XBoX Games and Apps to solve the problem; Je vous raconte tout ! J'ai acheté il y a quelques jours le jeu black desert, j ai acheté en premier temps la version a 10euros (par erreur) et donc... Discussion in 'XBoX Games and Apps' started by BatisteBhn, May 4, 2019.

  1. BatisteBhn
    BatisteBhn Guest

    Impossible de me connecter sur BDO [Translate] Unable to log on to BDO


    Je vous raconte tout !

    J'ai acheté il y a quelques jours le jeu black desert, j ai acheté en premier temps la version a 10euros (par erreur) et donc la version ultimate a 100euros !

    J'ai ensuite fait une demande de remboursement qui a pris environ 4 jours.

    Durant ces 4 jours je pouvais accéder au jeu normalement avec les avantages du pack ultimate, que j avais bien acheté.

    J ai reçu mon remboursement du pack de base et depuis, impossible de me connecter au jeu !

    J'ai un message qui me dit de reprendre l ancienne version de mon jeu, alors que je possède l edition ultime..

    J'ai donc contacté le support TOUTE LA JOURNÉE D'HIER, c est a dire de 10h du matin 22h a peut prêt.

    J'ai eu 3 ou 4 personnes différentes qui m ont dit la même chose ! De désinstaller le jeu, réinitialiser ma console etc etc etc ! J'ai réinstallé mon jeu a peut prêt 5 fois en essayant toutes les méthodes du support ! J ai même fait une nouvelle demande
    de remboursement du pack de 100 euros pour re acheter le jeu par la suite, mais je viens de voir ce matin que ma demande a été refusé pour je ne sais quelle raison ! Si des gens ont des conseils ou autres, je suis preneur.

    [Translate by Mod]

    I bought a few days ago the game black desert, I bought first time the version has 10 euros (by mistake) and therefore the ultimate version has 100euros!

    I then applied for a refund that took about 4 days.

    During these 4 days I was able to access the game normally with the advantages of the ultimate Pack, which I had bought well.

    I received my reimbursement of the Basic Pack and since then, I can not connect to the game!

    I have a message that tells me to resume the old version of my game, while I own the ultimate Edition..

    So I contacted the support all day yesterday, IE from 10am to 10pm a can ready.

    I had 3 or 4 different people who told me the same thing! To uninstall the game, reset my console etc etc etc! I reinstalled my game a can ready 5 times trying all the methods of the support! I even made a new request refund of the Pack of 100 euros to re
    buy the game thereafter, but I just saw this morning that my application was refused for I do not know what reason! If people have advice or other, I'm a taker.

    :)
     
    BatisteBhn, May 4, 2019
    #1
  2. LOCKLD Win User

    Impossible de me connecter sur BDO [Translate] Unable to log on to BDO

    Hello, please write in english, stay easy to others help you
  3. XBF Felixx P Win User

    Impossible de me connecter sur BDO [Translate] Unable to log on to BDO

    Hello

    BatisteBhn!

    Thanks for reaching out to Xbox forums support.

    That's definitely a unique issue. Uninstalling games and fully resetting consoles usually fixes issues like that one.

    Below I'll provide the link to the Black Desert Forums. I would suggest creating a thread there just to see what types of responses you receive.

    Forums

    Let us know if that helps!

    We look forward to hearing back from you!

    Felix

    Xbox forums support
  4. Daniel_0815 Win User

    Impossible de me connecter sur BDO [Translate] Unable to log on to BDO

    Salut,

    techniquement, si vous demandez un remboursement, vous ne pouvez pas jouer au jeu avant (comme pour les jeux physiques).

    Il se peut que le jeu fasse partie de l'édition finale et qu'il ait été supprimé tel qu'acheté de votre compte. Je dirais que la meilleure façon est d'appeler le support xbox et d'expliquer votre situation, car ils pourraient avoir une meilleure compréhension
    de la situation.

    Traduit avec www.DeepL.com/Translator

    [Translate by Mod]

    Hello
    technically, if you ask for a refund, you can not play the game before (as for physical games).
    The game may be part of the final Edition and deleted as purchased from your account. I would say the best way is to call Xbox support and explain your situation because they might have a better understanding of the situation.
    Translated with
    www.DeepL.com/Translator
  5. XBF Brad A Win User

    BDO

  6. JohnnyXeo Win User

    I bought the bdo game and I accidentally deleted the stuff that came with the game is there anyway I could get it back

    What the heck is BDO? Body Dank Odor?
Thema:

Impossible de me connecter sur BDO [Translate] Unable to log on to BDO

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