I'm very disappointed.. Microsoft support is something I used to brag about

Well… I don't complain.

I was just expressing my feelings and being disappointed by their sudden lack of humanity and their warm welcoming support I always remember..

And everybody knows there's no use complaining since they're doing their job

YEA, thats the new way… Work and live but, remember, work and live your life by the BooK

This is also the root of this "problem" I believe. 7 years ago and back.. Employees dared to think for themselves and not... .

This is how we make our money. No money = No Gold , simple .

Yea right! [Mod Removed - see Guidelines]? that kind of thinking… Some people still enjoy to "Think"... and not just do everything by the book,,,

I feel you. I can understand the frustration of having a service outage for even the slightest bit of time, but at the same time I understand why Microsoft wouldn't want to do an extension on a payment. But if I'm understanding this whole thing correctly,
your problem is a payment method issue which means there are ways to work around it.

Since you don't have a bankcard at the moment, you could purchase a Xbox Live prepaid card. Simply withdraw some cash (you'll have to go into the bank.) Then simply add the code and you're good to go.

Alternatively, like Leo said you could link your PayPal account to Xbox live and pay it that way.

Thanks for your understanding..

I still don't see why they can't treat me as a person in this case.. I mean I'm one of those who will probably be playing and supporting Xbox when I'm 80 (If I live that long)..

1 or 2 days is all I wanted to get help with since I can't do anything until then,,,

Well you're right about the world has changed... I know it's business and all but I'm also very sensitive sometimes.. when I deal with people who've always been nice and helpful and suddely careless, cold and whatever,

well well,,, thanks for the nice replyVetgat777 👍

Hi there,

This is my view on your post and not at all Microsoft's views.

I can feel your pain on this, but the world has changed, there are people out there, ( I am not saying it is you ) that would contact Microsoft and ask for extensions etc, and does not pay their gold, so I think that is why they wont help at this stage.
But the good news is, when you get your new card, you can just sign up for Gold again, and get back in to gaming.

Hi ow7iee,

Thanks for coming to the forums. Just popping in to remind you of the
Xbox Forums Guidelines concerning the discussion of topics that are not related to Xbox or the topic of the forum. As our wonderful Ambassadors have very kindly stated some solutions already and there is not much further to add to the discussion,
and in an effort to minimize repetitive answers, we'll be locking the thread at this time. In future, if you have any further questions or concerns feel free to come back to the Xbox forums as we'd be glad to assist you.

Happy gaming.