I’m very confused on how to join friends on Minecraft

Hello Silas! In that case, you need to contact the Microsoft Support, to request that this procedure is done manually by the Support team. Go to https://support.microsoft.com/contactus, search for your issue, then go down on the page and select Contact Support.

Hi Claus, Ive tried many times and it says “Something went wrong we are having trouble and we can’t remove Silas from your family group right now. Refresh or wait and try again.”

Hello SilasDermatas! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

If your account is part of a family group, that means that you've likely created your account through an adult account. You should be able to leave the family group if you are over 18 years old, and your Microsoft account is configured correctly at https://account.microsoft.com/profile. If your birth year is set to 2003 or before, try to leave the family group by following these steps:

1. Go to https://family.microsoft.com/.

2. Sign in with your Microsoft account.

3. Find your name, select Leave family group, and confirm.

I’m her only Minecraft friend. I can’t join her and she can’t join me.

Thank you for replying so quick. I’m sorry for the confusion I understand saying my friend doesn’t clarify we live together. I will just have to buy minecraft then. Thank you for the information much appreciated.