I'm unable to redeem the Xbox Game Pass Ultimate for 2 months from my Discord Gift...

Hi Sophie,

Are you trying to redeem the code on your console? Try redeeming it online at https://redeem.microsoft.com/ and be sure to sign in to the correct account.

Also refer to these guides that have solutions for specific error messages:

Troubleshoot gift card and code issues | Xbox Support

Get help with a digital code or gift card | Xbox Support

2 months of Xbox Game Pass Ultimate with Discord Nitro FAQ

Hope this helps.

If it's the 2 month offer, then according to Discord, this would either be because you have had Game Pass before (only open to new subscribers) or you are in an unsupported region:

"Q: I see a "Check the Instructions that came with your code. You might need to redeem it on a different web page" error when I try to apply my code!

A: If you are seeing this error, that means you do not meet the eligibility requirements to redeem the code!

If you were previously subscribed or currently subscribed to Xbox Game Pass for PC, or an Xbox Game Pass Ultimate subscription, you will not be able to redeem the two month trial for Xbox Game Pass Ultimate!

Or it's possible you may not meet the region eligibility! This promo is available in some regions. Please review Xbox terms for more details. If you have questions about which regions are eligible for this promotion, please reach out to the Xbox support team.

However, if you're unable to redeem the code on your own Xbox account, this code can be gifted to a friend! "

https://support.discord.com/hc/en-us/articles/4411295409047-2-months-of-Xbox-Game-Pass-Ultimate-with-Discord-Nitro-FAQ

I redeemed a code for a two month subscription from Discord Nitro which I believe is the Xbox Game Pass Ultimate.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this sakumi8696

Please note that this game pass ultimate offer has some limitations, the two main limitations are:

A. Not all the regions are eligible

B. You need to be a new game pass subscriber, old members or people who had game pass previously are not eligible.

You can double check this and more in the official game pass ultimate with discord nitro FAQ

“ To claim through Discord, you must be a current Discord Nitro subscriber.

If you currently are a new Nitro subscriber because you redeemed the Xbox Game Pass Ultimate Nitro promotion - you are not eligible for this promotion and you will not see a gift in your Discord Gift Inventory!

To redeem in Xbox, this offer is only for New Xbox Game Pass subscribers only.

For more details, check out the terms here: https://www.xbox.com/en-US/xbox-game-pass#xgpterms

This promo is available in certain regions.”

https://support.discord.com/hc/en-us/articles/4...

In addition to the above, it is also only able to be redeemed in certain regions. This is the whole FAQ on that error:

"Q: I see a "Check the Instructions that came with your code. You might need to redeem it on a different web page" error when I try to apply my code!

A: If you are seeing this error, that means you do not meet the eligibility requirements to redeem the code!

If you were previously subscribed or currently subscribed to Xbox Game Pass for PC, or an Xbox Game Pass Ultimate subscription, you will not be able to redeem the two month trial for Xbox Game Pass Ultimate!

Or it's possible you may not meet the region eligibility! This promo is available in some regions. Please review Xbox terms for more details. If you have questions about which regions are eligible for this promotion, please reach out to the Xbox support team.

However, if you're unable to redeem the code on your own Xbox account, this code can be gifted to a friend! "

https://support.discord.com/hc/en-us/articles/4411295409047-2-months-of-Xbox-Game-Pass-Ultimate-with-Discord-Nitro-FAQ